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Principal Associate Process Manager

Company: Capital One
Location: Richmond
Posted on: November 22, 2020

Job Description:

West Creek 5 (12075), United States of America, Richmond, Virginia Principal Associate Process Manager Treasury Management Operations (TMO) is one of the largest divisions in the Commercial Bank, this team’s scope is horizontal across the bank and as such it supports numerous critical processes and transactions of Treasury Products.  By implementing innovative solutions and embracing technology, this team creates a reliable and unparalleled experience for our associates and clients. One of the most impactful groups in the TMO team is Process, Analysis, and Change Excellence (PACE).

The PACE team is comprised of collaborative change advisors who work across TMO, leveraging their significant expertise in analysis, process improvement, agile delivery, technology product management, and design thinking to translate business strategies into action.  The PACE team is currently growing and searching for a Principal Process Manager - Treasury Management.

We are seeking a top-notch Principal Process Manager to lead end to end process design and improvement work in Commercial Banking’s Treasury Management product value chain. This new role will primarily support the Treasury Management Onboarding processes, involving all TM Products.  Key responsibilities in the Treasury Management Onboarding team include:

Developing a coherent destination strategic process structure and process designs

Create business cases and work with stakeholders (Process/Product owners) to build consensus and inform priorities

Delivering changes in the end to end process both for incremental improvement as well as strategic transformation to the destination process

Developing and driving a project schedule, managing all activities in an Agile fashion while keeping stakeholders updated at regular cadences.

Ensuring all processes meet process management standards, including those for critical business processes, as well as updating/creating controls to manage risks.

Assessing feasibility and level of effort for process changes required by new products and services and driving implementation when appropriate

Developing and implementing comprehensive KPI’s, with analytics and metrics teams

Establishing and managing a consolidated portfolio of improvement efforts and backlog

Identifying root causes of risk issues and events to drive process improvements mitigating these risks

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 1 year of experience in Microsoft Office or Google Suite

At least 1 year of process management experience

Preferred Qualifications:

Bachelor’s Degree or Military experience

At least 3 years experience in process engineering, design, development, and deployment

At least 1 year of consulting or equivalent experience with significant and progressive process engineering engagements

At least 1 year of project management within a matrix organization

Knowledge of treasury management and related banking products

At least 1 year of banking product development, sales, or operations experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Richmond , Principal Associate Process Manager, Other , Richmond, Virginia

Click here to apply!

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