RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Macy's At Your Service Center - Seasonal Associate, Part Time: Short P

Company: Macy's
Location: Richmond
Posted on: November 23, 2020

Job Description:

Overview:

The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.
In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

Essential Functions:

  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
  • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority
  • Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area
  • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and 's tablet app
  • Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
  • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free
  • Handle all returns professionally, with sincerity and enthusiasm
  • Demonstrate knowledge of store products and services to drive sales and minimize returns
  • Sell gift cards and work to resolve customers' Macy's card issues, as needed
  • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location
  • Follow store's audit policies and procedures
  • Adhere to Asset Protection and inventory control and compliance procedures
  • Follows shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality Qualifications:

    Education/Experience:
    • High School degree or equivalent.
    • At least one year of customer service experience. Communication Skills:
      • Excellent written and verbal communication skills.
      • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills:
        • Basic math functions such as addition, subtraction, multiplication, and division.
        • Able to use a calculator. Reasoning Ability:
          • Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands:
            • This position involves constant moving and standing.
            • Involves standing for at least two consecutive hours.
            • Involves lifting at least 30 lbs.
            • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
            • May involve reaching above eye level.
            • Involves close vision, color vision, depth perception, and focus adjustment. Other Skills:
              • Strong organizational skills.
              • Must be able to multitask in a fast-paced environment.
              • Must be able to collaborate and function as a member of a team.
              • Must possess a strong sense of urgency.
              • Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours:
                • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Richmond , Macy's At Your Service Center - Seasonal Associate, Part Time: Short P, Other , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Truck Driver - Industry Leading Pay for Dry Van Drivers!
Description: CDL-A OTR DRY VAN TRUCK DRIVER JOBS CDL-A OTR Dry Van Truck Driver Jobs - Thrive With The Power Of Red 2020 Peak Season Bonus Get 0.02 more per mile for dispatched miles driven between October (more...)
Company: Roehl Transport Inc
Location: Harrisonburg
Posted on: 12/4/2020

Aviation Rescue Swimmer
Description: RESPONSIBILITIES As an AIRR, you must be prepared to enter the most treacherous conditions to provide recovery and relief for rescue missions, humanitarian assistance and operational support. Some (more...)
Company: Navy
Location: Harrisonburg
Posted on: 12/4/2020

CDL-A Company Driver - Dedicated Dry Van - 1-5 Months EXP Required
Description: CDL-A Company Driver - Dedicated Dry Van - 1-5 Months EXP Required. GET HOME WEEKLY with paid vacation after 1 year and great benefits Drivers earn average 70,000 annually U.S. Xpress Company Drivers (more...)
Company: US Xpress
Location: Harrisonburg
Posted on: 12/4/2020


Warehouse Worker
Description: Hiring Immediatley As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is (more...)
Company: Walmart
Location: Harrisonburg
Posted on: 12/4/2020

Explosive Ordnance Disposal Technician
Description: ABOUT Explosive Ordnance Disposal EOD Technicians have expertise in the most conventional and unconventional explosives to ensure the secure disposal of explosive weaponry. They are on call to respond (more...)
Company: Navy
Location: Harrisonburg
Posted on: 12/4/2020

Navy Chaplain
Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...)
Company: Navy
Location: Harrisonburg
Posted on: 12/4/2020

General Merchandise
Description: Do you enjoy helping customers figure
Company: Connexus
Location: Harrisonburg
Posted on: 12/4/2020

Merchandise Associate Backroom 10a-3pm
Description: Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement (more...)
Company: TJ Maxx
Location: Harrisonburg
Posted on: 12/4/2020

Medical Support
Description: ABOUT Medical emergencies happen and we need people who can take charge when they do. Whether you're in a hospital or clinical setting, on a ship or submarine, or out in the field alongside fellow (more...)
Company: Navy
Location: Harrisonburg
Posted on: 12/4/2020

Nursing
Description: ABOUT By the very nature of their duties, Navy Nurses quickly rise to the top of their profession. They provide care, not only for military servicemembers and their families, but also for people in (more...)
Company: Navy
Location: Harrisonburg
Posted on: 12/4/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds