English-Spanish Customer Service Representative
Company: CarMax
Location: Richmond
Posted on: January 12, 2021
|
|
Job Description:
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond,
Virginia, 23238CarMax, the way your career should be! Provide an
iconic customer experienceAs an associate at one of our Contact
Centers, you'll ensure we're putting people first. You'll handle a
wide range of customer interactions and make it easy for them to
buy and finance the right car for their needs, making their lives
much easier. Whether you're talking to a customer on the phone,
working with them online, or answering their questions via text
message, your care and empathy will give them the personalized
experience they deserve. What you will do - Essential
responsibilities* Connect with customers online and over the phone
to answer customer questions, conduct follow ups, and confirm
appointments to best support the customer* Triage incoming calls to
the appropriate person or department to best assist the customer*
Complete administrative tasks such as processing payments and
updating information in our CarMax systems* Understand and adhere
to company policies and procedures including collection
policies/lawsLearn and succeed as part of a teamThis is a
high-energy environment where you will work as a team to meet
goals. We'll give you everything you need to be the best you can
be. You will handle a wide range of customer interactions and make
sure everything goes smoothly, so the ability to quickly build
rapport with people and understand their needs is essential. We
will work and learn as a team.Qualifications and requirements* High
school diploma, or equivalent to 1-month related experience* Thrive
in a high energy and fast-paced environment* Speak and listen
effectively with CarMax customers via phone or in writing* Strong
written and verbal communication skills* Basic computer knowledge,
including word processing and typing skillsWorking conditions*
Pleasant but noisy office environment* Flexible work hours with
shifts that may include nights, weekends, and holidays* Wears
CarMax clothing (acquired through the company) at all times while
working in the store* Adhere to all CarMax policies including, but
not limited to, Attendance, Proper Recording of Time, Asset
Protection, EH&S (Environmental, Health & Safety), and
Standards of Professional AppearanceAbout CarMaxCarMax disrupted
the auto industry by delivering the honest, transparent and
high-integrity experience customers want and deserve. This
innovative thinking--around the way cars are bought and sold--has
helped us become the nation's largest retailer of used cars, with
over 200 locations nationwide.Our--amazing team of more than 25,000
associates work together to deliver iconic customer
experiences.--Along the way,--we help every associate grow their
career and achieve their best, at work and in their community. We
are recognized for our commitment to training and diversity and
are--one of the FORTUNE 100 Best Companies to Work For--.CarMax is
an equal opportunity employer, and all qualified candidates will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, genetic
information, national origin, protected veteran status, disability
status, or any other characteristic protected by law.Upon an
applicant's request, CarMax will consider reasonable accommodation
to complete the CarMax Job Application.
Keywords: CarMax, Richmond , English-Spanish Customer Service Representative, Other , Richmond, Virginia
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsRBI's LDP Summer Internship Program Q&A Session Description: Join us for an opportunity to meet and greet Company: Restaurant Brands International Location: Harrisonburg Posted on: 01/16/2021 NICU RN Neonatal Travel Registered Nurse Description: Travel Nurses Needed - Neonatal RN Specialties br Nationwide NICU Travel Nursing Jobs br Looking for a NICU RN travel assignment You are in the right place, the HCEN Network of staffing agencies (more...) Company: RN Travel HealthCare Jobs Location: Harrisonburg Posted on: 01/16/2021 Dental Hygienist Description: We are a well-established and growing multi-specialty dental practice seeking a RDH to be a part of our team. Our long term RDH is moving out of state It is a full time possition for the right cantidate (more...) Company: Massanutten Dental Team and Oral Surgery Location: Harrisonburg Posted on: 01/16/2021 Seasonal Travel Nurse Jobs - RN CVOR / CVICU / Cath Lab Description: Travel Nurses Needed - All RN Specialties br Registered Nurses: CathLab, CVOR CVICU Assignmnets br Hospitals are posting their seasonal staffing needs br Would you like to spend the fall / winter (more...) Company: HealthCare Traveler (RN) Location: Charlottesville Posted on: 01/16/2021 Telemetry RN - Tele Travel Registered Nurse Description: Travel RN Nursing Jobs br Registered Nurses needed for: br Nationwide Travel Tele, PCU, CCU, Stepdown Nursing JobsHCEN has numerous request for RN Candidates Looking for a Tele RN travel assignment (more...) Company: RN Travel HealthCare Jobs Location: Harrisonburg Posted on: 01/16/2021 U.S. Xpress is excited to announce Straight Pay- A New Way to Team Pay! Description: Opportunities Available for Company Driver Teams Benefits Avg. 5,000 miles weekly or more Always drive the newest trucks 2018-2020 Top Shop Priority Teams Company: US Xpress Location: Harrisonburg Posted on: 01/16/2021 Truck Driver CDL A - Dedicated Description: Job Description Now Hiring Dedicated CDL-A OTR Truck Drivers New year, new job, new you Company: Dart Transit Company Location: Charlottesville Posted on: 01/16/2021 Crisis Pay Travel Nurse Jobs - HealthCareTravelers.com Description: Travel Nurses Needed - All RN Specialties br Hospitals are posting their seasonal staffing needs br Would you like to spend the spring / summer somewhere great The Hospitals have already started (more...) Company: HealthCare Traveler (RN) Location: Harrisonburg Posted on: 01/16/2021 Travel Nurse Newborn Nursery RN Description: Travel Nurse Newborn Nursery RN Registered NurseNursery Travel Nurse Jobs Assignments br Looking for a Newborn Nursery travel assignment You are in the right place, the HCEN Network of staffing agencies (more...) Company: RN Travel HealthCare Jobs Location: Harrisonburg Posted on: 01/16/2021 Chiropractor Description: Full time Chiropractor to join an established practice in Charlottesville, VA 22901 MD DC practice is seeking a full time DC Techniques/ Specialty Company: Healthcare Recruitment Counselors Location: Charlottesville Posted on: 01/16/2021 |