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Salesforce Administrator

Company: Vaco Technology
Location: Richmond
Posted on: January 12, 2021

Job Description:

Role and ResponsibilitiesReporting to the Director of Information Technology, the Salesforce Administrator will lead the ongoing development of our Litify / Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. This role is part technical project manager, part administrator, and part Salesforce analyst. The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of the Litify platform.* Serve as the primary system administrator for the Litify Salesforce environment with 180+ users* Handle all essential administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks* Manage all support requests and users' administrative needs and provide training as necessary* Complete regular internal system audits and prepares for upgrades* Manage Salesforce.com data feeds and other integrations* Manage all support requests and users' administrative needs and provide training as necessary* Identify opportunities for application optimization, integration, redesign, or development* Maintain security, including sharing rules and security levels* Maintain system documentation and Salesforce policies and procedures* Manage and document ongoing Salesforce customization and integration projects* Make recommendations to management & clients regarding implementations as appropriate* Be the subject matter expert on SalesforceQualifications and Education RequirementsMinimum two years of experience as a Salesforce.com administratorSalesforce.com Admin (ADM201 and ADM211) certifiedStrong Salesforce data object management and data integration skills requiredStrong reporting background using standard Salesforce functionalityStrong understanding of Salesforce.com best practicesStrong data management abilitiesA documented history of successfully driving projects to completionA demonstrated ability to understand and articulate complex requirementsA strong understanding of Salesforce security and access architecture (profiles, permission sets, record types, etc.).Preferred SkillsPrior experience with the Litify and Accounting Seed applications is a plus.Web Services development experience is a plus.Hands-on configuration, workflow, process builder, flow experience; Apex, Lightning Web Components, or Visualforce expertise a plus but not required. A willingness to learn and understand the capabilities of Lightning Web Components required.Sales Cloud, Service Cloud, and Developer certifications preferredAdditional NotesExcellent project management skills and a positive attitudeDemonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwardsCreative and analytical thinker with strong problem-solving skillsMust display exceptional verbal and written communication skillsMust demonstrate an ability to communicate effectively at all levels of the organization

Keywords: Vaco Technology, Richmond , Salesforce Administrator, Other , Richmond, Virginia

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