Call Center Assistant
Company: CarMax
Location: Richmond
Posted on: January 12, 2021
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Job Description:
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond,
Virginia, 23238CarMax, the way your career should be! Provide an
iconic customer experienceEnsuring todays customers can buy the
vehicles they want in a way that suits them means offering support
during every step of the journey. You will be the vital link
between a customer's at-home and in-store CarMax experience,
providing a simple and seamless process. Responding to sales leads
and customer inquiries, you will drive traffic to CarMax stores to
ensure each customer finds the right vehicle for them. We've become
the nation's largest retailer of used cars due to our honesty and
transparency, and those same traits will help you succeed too.$500
Sign On Bonus*What you will do - Essential responsibilities *
Connect with customers online and over the phone to find out what
they want and need from their next car purchase* Use your knowledge
of the CarMax inventory to guide customers towards vehicles that
meet their needs* Ensure a seamless transition from online to
in-store purchasing to provide an unrivaled customer experience*
Mentor others as your skillset expands* Acquire the Automotive
Sales Persons License in specific states - may require testing and
travel as some states request physical presence to apply for the
license.Learn and succeed as part of a teamThis is a high-energy
sales environment where you will work as a team to meet goals.
We'll give you everything you need to be the best you can be. You
will handle a wide range of customer interactions and make sure
everything goes smoothly, so the ability to quickly build rapport
with people and understand their needs is essential. We work and
learn as a team and the prospects are bright for sales
professionals who aspire to become mentors, managers and business
leaders.Qualifications and requirements* Sales and customer service
experience, in an area such as retail, is preferred* Thrive in a
fast-paced environment* Good listening skills and a strong customer
focus* Strong written and verbal communication skillsAbout
CarMaxCarMax disrupted the auto industry by delivering the honest,
transparent and high-integrity experience customers want and
deserve. This innovative thinking around the way cars are bought
and sold has helped us become the nation's largest retailer of used
cars, with over 200 locations nationwide.Our amazing team of more
than 25,000 associates work together to deliver iconic customer
experiences. Along the way, we help every associate grow their
career and achieve their best, at work and in their community. We
are recognized for our commitment to training and diversity and are
one of the FORTUNE 100 Best Companies to Work For--.CarMax is an
equal opportunity employer, and all qualified candidates will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, genetic
information, national origin, protected veteran status, disability
status, or any other characteristic protected by law.Upon an
applicant's request, CarMax will consider reasonable accommodation
to complete the CarMax Job Application.
Keywords: CarMax, Richmond , Call Center Assistant, Other , Richmond, Virginia
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