RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Customer Service Representative

Company: Teleperformance
Location: Richmond
Posted on: January 12, 2021

Job Description:

Overview Why You'll Choose UsTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Benefits of working with TP includePaid Training Competitive Wages:--$14.50-$17.00 / hourMonthly Bonuses Full Benefits (Medical, Dental, Vision, 401k and more)Employee wellness and engagement programsA fun, casual work environment on site or virtualYour ImpactOur call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Responsibilities Your ResponsibilitiesHandle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely mannerProvide excellent customer service through active listening in every interactionTroubleshoot and resolve customer issues through the use of desktop applicationsWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactive and demonstrating advanced product knowledgeQualifications What We're Looking forLogical problem-solving skillsAvailability to work various shifts Ability to use Windows operating systemsAbility to type 25 wpmOver 18 years of ageHigh School Graduate or GEDPredictable and reliable attendanceWhat We Prefer6 -12 month customer service experience Consistent work historyProven oral & written communication skillsSome Technical backgroundBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Richmond , Customer Service Representative, Other , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


BRANCH MGR
Description: PUT YOUR CAREER IN MOTION AS A BRANCH MANAGER--As a-OneMain-Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the community. (more...)
Company: OneMain Financial
Location: Chantilly
Posted on: 01/23/2021

DevOps Systems Engineer (TS/SCI with Fullscope Poly Required)
Description: If you are a DevOps Systems Engineer with 3-10 years of experience and an active TS/SCI Full Scope Poly, please read on. We're a large government technology contractor based North of Washington, DC that (more...)
Company: CyberCoders
Location: Chantilly
Posted on: 01/23/2021

Data Scientist (TS/SCI poly)
Description: Job DescriptionAt the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology (more...)
Company: Northrop Grumman
Location: Chantilly
Posted on: 01/23/2021


Space Systems Engineer
Description: Job ID: 207066 Location: CHANTILLY , VA , US Date Posted: 2020-04-17Category: Engineering and SciencesSubcategory: Systems EngineerSchedule: Full-timeShift: Day JobTravel: Yes, 10 of the TimeMinimum (more...)
Company: SAIC
Location: Chantilly
Posted on: 01/23/2021

Software Developer
Description: Description Job Description:Leidos is looking for a Software Engineer to support a mission focused project in Chantilly, VA. This position requires an active TS/SCI with Polygraph in order to be considered. (more...)
Company: Leidos
Location: Chantilly
Posted on: 01/23/2021

Lead Teacher - Pre-K
Description: Be a difference maker, with Learning Care Group. We are a community of collaborative, bold, fun, dedicated individuals, whose passion is the many children we guide, teach, and protect every day. As early (more...)
Company: Everbrook Academy
Location: Chantilly
Posted on: 01/23/2021

Insurance Transcription - Work from Home
Description: This is a remote opportunity. Transcription contractors will transcribe audios from their home office We are looking for many vendors / independent contractors who have three or more years experience (more...)
Company: VIQ Solutions Inc
Location: Harrisonburg
Posted on: 01/23/2021

Systems Engineer Chief
Description: Job ID: br Location: CHANTILLY , VA , US br Date Posted: 2020-11-09 br Category: Engineering and Sciences br Subcategory: Systems Engineer br Schedule: Full-time br Shift: Day Job br Travel: (more...)
Company: SAIC
Location: Chantilly
Posted on: 01/23/2021

SIGINT Systems Engineer
Description: Job ID: 210455 Location: CHANTILLY , VA , US Date Posted: 2021-01-13Category: Engineering and SciencesSubcategory: Systems EngineerSchedule: Full-timeShift: Day JobTravel: Yes, 10 of the TimeMinimum (more...)
Company: SAIC
Location: Chantilly
Posted on: 01/23/2021

Store Team Member - #332 - Days/Evenings
Description: Job DescriptionStore Team Member - 332 - Days/Evenings If you are a current employee, click here to apply Location: Sheetz Stores 00332 - 798 E MARKET ST HARRISONBURG, VA Starting Rate of Pay: 10.50 (more...)
Company: Sheetz
Location: Harrisonburg
Posted on: 01/23/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds