Customer Service Representative
Company: Teleperformance
Location: Richmond
Posted on: January 12, 2021
|
|
Job Description:
Overview Why You'll Choose UsTeleperformance is a strategic
partner to the world's leading companies, bringing solutions and
enhancing customer experience during each interaction. We are the
largest interaction expert team in the market: multicultural,
highly skilled, and deeply knowledgeable, with a wide range of
integrated omnichannel solutions, technology, and the highest
security standards. For us, each interaction needs to be treated as
unique.Benefits of working with TP includePaid Training Competitive
Wages:--$14.50-$17.00 / hourMonthly Bonuses Full Benefits (Medical,
Dental, Vision, 401k and more)Employee wellness and engagement
programsA fun, casual work environment on site or virtualYour
ImpactOur call center representatives are a very important part of
our family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go.Responsibilities Your ResponsibilitiesHandle and
carefully respond to all customer inquiries by building excellent
rapport & confidence, identifying their needs, and taking strategic
action in a timely mannerProvide excellent customer service through
active listening in every interactionTroubleshoot and resolve
customer issues through the use of desktop applicationsWork with
confidential customer information and treat it sensitivelyAim to
resolve issues on the first call by being proactive and
demonstrating advanced product knowledgeQualifications What We're
Looking forLogical problem-solving skillsAvailability to work
various shifts Ability to use Windows operating systemsAbility to
type 25 wpmOver 18 years of ageHigh School Graduate or
GEDPredictable and reliable attendanceWhat We Prefer6 -12 month
customer service experience Consistent work historyProven oral &
written communication skillsSome Technical backgroundBeing One of
Our PeopleIt is our mission to always provide an environment for
our employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always. Teleperformance is
an Equal Opportunity Employer
Keywords: Teleperformance, Richmond , Customer Service Representative, Other , Richmond, Virginia
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsBRANCH MGR Description: PUT YOUR CAREER IN MOTION AS A BRANCH MANAGER--As a-OneMain-Branch Manager, you will create an outstanding environment-a place where people enjoy coming to work and making a positive impact in the community. (more...) Company: OneMain Financial Location: Chantilly Posted on: 01/23/2021 DevOps Systems Engineer (TS/SCI with Fullscope Poly Required) Description: If you are a DevOps Systems Engineer with 3-10 years of experience and an active TS/SCI Full Scope Poly, please read on. We're a large government technology contractor based North of Washington, DC that (more...) Company: CyberCoders Location: Chantilly Posted on: 01/23/2021 Data Scientist (TS/SCI poly) Description: Job DescriptionAt the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and software-secure technology (more...) Company: Northrop Grumman Location: Chantilly Posted on: 01/23/2021 Space Systems Engineer Description: Job ID: 207066 Location: CHANTILLY , VA , US Date Posted: 2020-04-17Category: Engineering and SciencesSubcategory: Systems EngineerSchedule: Full-timeShift: Day JobTravel: Yes, 10 of the TimeMinimum (more...) Company: SAIC Location: Chantilly Posted on: 01/23/2021 Software Developer Description: Description Job Description:Leidos is looking for a Software Engineer to support a mission focused project in Chantilly, VA. This position requires an active TS/SCI with Polygraph in order to be considered. (more...) Company: Leidos Location: Chantilly Posted on: 01/23/2021 Lead Teacher - Pre-K Description: Be a difference maker, with Learning Care Group. We are a community of collaborative, bold, fun, dedicated individuals, whose passion is the many children we guide, teach, and protect every day. As early (more...) Company: Everbrook Academy Location: Chantilly Posted on: 01/23/2021 Insurance Transcription - Work from Home Description: This is a remote opportunity. Transcription contractors will transcribe audios from their home office We are looking for many vendors / independent contractors who have three or more years experience (more...) Company: VIQ Solutions Inc Location: Harrisonburg Posted on: 01/23/2021 Systems Engineer Chief Description: Job ID: br Location: CHANTILLY , VA , US br Date Posted: 2020-11-09 br Category: Engineering and Sciences br Subcategory: Systems Engineer br Schedule: Full-time br Shift: Day Job br Travel: (more...) Company: SAIC Location: Chantilly Posted on: 01/23/2021 SIGINT Systems Engineer Description: Job ID: 210455 Location: CHANTILLY , VA , US Date Posted: 2021-01-13Category: Engineering and SciencesSubcategory: Systems EngineerSchedule: Full-timeShift: Day JobTravel: Yes, 10 of the TimeMinimum (more...) Company: SAIC Location: Chantilly Posted on: 01/23/2021 Store Team Member - #332 - Days/Evenings Description: Job DescriptionStore Team Member - 332 - Days/Evenings If you are a current employee, click here to apply Location: Sheetz Stores 00332 - 798 E MARKET ST HARRISONBURG, VA Starting Rate of Pay: 10.50 (more...) Company: Sheetz Location: Harrisonburg Posted on: 01/23/2021 |