RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Call Center Position Available

Company: Teleperformance
Location: Manakin Sabot
Posted on: April 9, 2021

Job Description:

Overview:Why You'll Choose UsTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.Benefits of working with TP includePaid Training $14.50Competitive Wages $14.50- $17/hr Monthly Bonuses Full Benefits (Medical, Dental, Vision, 401k and more)Employee wellness and engagement programsA fun, casual work environment on site or virtualYour ImpactOur call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.In addition to the overall convenience, you'll enjoy the many benefits of working from home!Removing the cost, stress and time constraints of a daily commuteTotal comfort of working from your own homeA flexible work scheduled and more work life balanceResponsibilities: - Handle and carefully respond to all military (including family) customer inquiries - Provide excellent customer service through active listening - Work with confidential customer information and treat it sensitively - Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding - Appropriately communicate with customers, exercising retention efforts if needed - Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan - Compassionately handle sensitive situations surrounding insurance needs and educationQualifications:Qualifications: - Must be 18 years of age or older - Must have P&C license - Strong written and verbal communication skills and an ability to work with people from diverse backgrounds - Ability to multi-task, good organizational and time management skills. - 6 months of Customer Service experience preferred - Ability to consistently meet schedule requirementsEducation/Experience: - High school diploma or GED required - Previous experience in a customer service position is a plus - Any customer skill, quality or training certification is a plusCommunication and Numeric Skills: - Ability to read, analyze, and interpret verbal and written instructions. - Ability to write business correspondence. - Ability to effectively present information and respond to questions from customers - Ability to speak effectively with individuals identified in Work Relationships. - Ability to define problems, collect data, establish facts, and draw valid conclusions. - Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization. - Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.Computer Skills: - Knowledge of email systems such as Microsoft Outlook sufficient to communicate with both internal and external contacts. - Knowledge of Word and/or Excel sufficient to enter data, copy or cut and paste data and print results as required. - Ability to manage multiple web or software based programs simultaneously.Being One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Richmond , Call Center Position Available, Other , Manakin Sabot, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Patient Service Coordinator
Description: Coordinate your future. br br MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience.
Company: MyEyeDr
Location: Charlottesville
Posted on: 04/15/2021

General Labor
Description: Are you looking for immediate work and that makes an immediate positive impact Are you the type of person who loves diversity in your work day We are now hiring for General Labor--with a real passion (more...)
Company: PeopleReady
Location: Charlottesville
Posted on: 04/15/2021

Senior Systems Engineer
Description: Job ID: br 211468 br Location: br CHANTILLY br , br VA br , br US br Date Posted: 2021-02-01Category: SoftwareSubcategory: SW Systems EngrSchedule: Full-timeShift: Day JobTravel: NoMinimum (more...)
Company: SAIC
Location: Chantilly
Posted on: 04/15/2021


Deliver with Grubhub (part time, full time, any time) - Apply Immediately
Description: Grubhub Delivery Partner Apply to be a delivery partner with Grubhub and work on your own time Grubhub needs delivery partners like you Are you looking for a flexible way to earn extra cash Deliver (more...)
Company: Grubhub
Location: Charlottesville
Posted on: 04/15/2021

Systems Engineer-TS/SCI REQUIRED
Description: Description Job Description:Leidos is seeking candidates for an established Identity Credential Access Management ICAM program in the Chantilly, VA market. We are looking for motivated Systems Engineers (more...)
Company: Leidos
Location: Chantilly
Posted on: 04/15/2021

Team Member
Description: Are You Looking for a Job that Becomes a Career McDonalds Restaurants are driven by a team of leaders that include
Company: APB Management Inc AP Boxley Organization
Location: Harrisonburg
Posted on: 04/15/2021

Event Staff
Description: To provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs.----The (more...)
Company: RMC Events
Location: Charlottesville
Posted on: 04/15/2021

Sanitation Worker
Description: Do you find happiness in working with a team to get a job done Are you a committed, motivated employee with a rare work ethic who doesn't mind getting your hands dirty PeopleReady is hiring Sanitation (more...)
Company: PeopleReady
Location: Charlottesville
Posted on: 04/15/2021

Survey Crew Chief
Description: If you are a proven and experienced Survey Crew Chief who can add your expertise to a Top Surveying Firm, a great opportunity awaits in your region. This well-respected and growing Engineering firm is (more...)
Company: GPAC
Location: Harrisonburg
Posted on: 04/15/2021

IT Helpdesk Administrator
Description: Job DescriptionFor over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services. The Jenzabar culture is one (more...)
Company: Jenzabar
Location: Harrisonburg
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds