RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Customer Service Position Available

Company: Teleperformance
Location: Quinton
Posted on: April 9, 2021

Job Description:

Overview:Why You'll Choose Us

Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Benefits of working with TP include

  • Paid Training $14.50
  • Competitive Wages $14.50- $17/hr
  • Monthly Bonuses
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment on site or virtual
    Your Impact

    Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

    In addition to the overall convenience, you'll enjoy the many benefits of working from home!
    • Removing the cost, stress and time constraints of a daily commute
    • Total comfort of working from your own home
    • A flexible work scheduled and more work life balanceResponsibilities:

      Handle and carefully respond to all military (including family) customer inquiries

      Provide excellent customer service through active listening

      Work with confidential customer information and treat it sensitively

      Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding

      Appropriately communicate with customers, exercising retention efforts if needed

      Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan

      Compassionately handle sensitive situations surrounding insurance needs and educationQualifications:Qualifications:

      Must be 18 years of age or older

      Must have P&C license

      Strong written and verbal communication skills and an ability to work with people from diverse backgrounds

      Ability to multi-task, good organizational and time management skills.

      6 months of Customer Service experience preferred

      Ability to consistently meet schedule requirements

      Education/Experience:

      High school diploma or GED required

      Previous experience in a customer service position is a plus

      Any customer skill, quality or training certification is a plus

      Communication and Numeric Skills:

      Ability to read, analyze, and interpret verbal and written instructions.

      Ability to write business correspondence.

      Ability to effectively present information and respond to questions from customers

      Ability to speak effectively with individuals identified in Work Relationships.

      Ability to define problems, collect data, establish facts, and draw valid conclusions.

      Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization.

      Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.

      Computer Skills:

      Knowledge of email systems such as Microsoft Outlook sufficient to communicate with both internal and external contacts.

      Knowledge of Word and/or Excel sufficient to enter data, copy or cut and paste data and print results as required.

      Ability to manage multiple web or software based programs simultaneously.

      Being One of Our People

      It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

      Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Richmond , Customer Service Position Available, Other , Quinton, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Sanitation Worker
Description: Do you find happiness in working with a team to get a job done Are you a committed, motivated employee with a rare work ethic who doesn't mind getting your hands dirty PeopleReady is hiring Sanitation (more...)
Company: PeopleReady
Location: Charlottesville
Posted on: 04/15/2021

Sanitation Worker
Description: Do you find happiness in working with a team to get a job done Are you a committed, motivated employee with a rare work ethic who doesn't mind getting your hands dirty PeopleReady is hiring Sanitation (more...)
Company: PeopleReady
Location: Charlottesville
Posted on: 04/15/2021

5G/Radio Access Network Subject Matter Expert
Description: View all jobs 5G/Radio Access Network Subject Matter Expert Chantilly, VA -- Computer/Software BlackLynx is looking for a team player with solid technical skills to add to our core sensor processing (more...)
Company: BLACKLYNX
Location: Chantilly
Posted on: 04/15/2021


Looking For A Dependable House Cleaner For Busy Family Living In Charlottesville
Description: Our family is searching for a detail-oriented house cleaner to help us
Company: Care.com
Location: Charlottesville
Posted on: 04/15/2021

Foreman - Heavy Civil
Description: Foreman - Heavy CivilCharlottesville, VA Tech USA is currently seeking an experienced Civil Site Foreman with a local contractor. This is a DIRECT HIRE / Full Time Position. Don't miss this great opportunity (more...)
Company: TechUSA
Location: Charlottesville
Posted on: 04/15/2021

High Demand For Quality Roofers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Charlottesville
Posted on: 04/15/2021

Custodian
Description: Are you committed to holding cleanliness next to godliness Do you have a rare penchant for getting everything just right and striving for your work to be perfect PeopleReady is now hiring meticulous
Company: PeopleReady
Location: Charlottesville
Posted on: 04/15/2021

Leasing Professional
Description: BE Valued. BE Rewarded. BE Fulfilled. Join a team that is driven by excellence, integrity, passion and dedication. At Greystar, it is our goal to continually encourage our teams to go Beyond Expectations (more...)
Company: Greystar
Location: Charlottesville
Posted on: 04/15/2021

General Labor
Description: Are you looking for immediate work and that makes an immediate positive impact Are you the type of person who loves diversity in your work day We are now hiring for General Labor--with a real passion (more...)
Company: PeopleReady
Location: Charlottesville
Posted on: 04/15/2021

High Demand For Quality Contractors - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Charlottesville
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds