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Remote Cryptocurrency Customer Support Specialist

Company: CoinTracker
Location: Richmond
Posted on: April 9, 2021

Job Description:

A portfolio assistant for cryptocurrency is seeking a Telecommute Customer Support Specialist. Individual must be able to fulfill the following responsibilities: Spend the majority of your time interacting with users by email, chat, and occasionally by phone Improve our help content, knowledge center and contribute to our online community Channel the voice of users to the rest of the company to improve our product Applicants must meet the following qualifications: Enjoy writing Are passionate about cryptocurrency Like explaining complex topics to people in a simple way Can empathize with users and quickly grasp the issues theyre facing Love constantly learning about a technical product, even when its a little out of your depth Thrive in an early-stage startup environment with less stability and more ambiguity

Keywords: CoinTracker, Richmond , Remote Cryptocurrency Customer Support Specialist, Other , Richmond, Virginia

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