Call Center Representative
Posted on: June 12, 2021
7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia,
CarMax, the way your career should be!
Now offering a $2,000 Sign-On Bonus!
**PROVIDE AN ICONIC CUSTOMER EXPERIENCE**
Ensuring todays customers can buy the vehicles they want in a way
that suits them means offering support during every step of the
journey. You will be the vital link between a customers at-home and
in-store CarMax experience, providing a simple and seamless
process. Responding to sales leads and customer inquiries, you will
drive traffic to CarMax stores to ensure each customer finds the
right vehicle for them. Weve become the nations largest retailer of
used cars due to our honesty and transparency, and those same
traits will help you succeed too.
**WHAT YOU WILL DO ESSENTIAL RESPONSIBILITIES**
- Connect with customers online and over the phone to find out what
they want and need from their next car purchase
- Use your knowledge of the CarMax inventory to guide customers
towards vehicles that meet their needs
- Ensure a seamless transition from online to in-store purchasing
to provide an unrivaled customer experience
- Mentor others as your skillset expands
- Acquire the Automotive Sales Persons License in specific states
may require testing and travel as some states request physical
presence to apply for the license.
**LEARN AND SUCCEED AS PART OF A TEAM**
This is a high-energy sales environment where you will work as a
team to meet goals. Well give you everything you need to be the
best you can be. You will handle a wide range of customer
interactions and make sure everything goes smoothly, so the ability
to quickly build rapport with people and understand their needs is
essential. We work and learn as a team and the prospects are bright
for sales professionals who aspire to become mentors, managers and
Keywords: CarMax, Richmond , Call Center Representative, Other , Richmond, Virginia
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