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Workday HCM Manager

Company: International Mission Board
Location: Richmond
Posted on: June 12, 2021

Job Description:

About the IMB:

IMB's mission is to serve Southern Baptists in carrying out the Great Commission to make disciples of all nations. More than 1.7 billion people still live with little or no access to the Gospel. IMB is an entity of the Southern Baptist Convention, the nation's largest evangelical denomination, with more than 46,000 churches and over 15 million members.

The International Mission Board, a nonprofit religious organization in

Richmond, VA, is hiring for a Workday HCM Manager!

Workday HCM Manager

Hours: Full Time

Location: Flexible/Richmond, VA

Rate: Salary commensurate with experience + great benefits!

Job Summary:

Leads the Workday Services team in providing technical, analytical, system development, & system maintenance support of Workday. Delivers implementation of processes & solutions that drive efficiency for the functional areas. Collaborates with business units/leaders in requirements,

gathering & analysis, functional & technical design, report writing, security administration, testing, deployment, & post-implementation support.


  • Workday leadership for the Workday governance teams.

  • Collaborates with HCM and Finance Business Owners and Product Analysts, and the Technology Solutions Product Management & Strategy Team, to champion adoption and best practices for Workday continuous improvement efforts.

  • Manages incident and enhancement requests including prioritization, timelines, backlog, and resources.

  • Responsible for execution of semi-annual, monthly, and weekly Workday, Inc releases.

  • Collaborates with the departmental product analysts to understand and document business needs and challenges for prioritization on the ERP Services team roadmap.

  • Development, execution and administration of the annual Workday program goals and objectives which inform the Workday Strategic Roadmap and the Workday Technology Roadmap.

  • Promotes adoption of new functionality for value and productivity gains in the ERP platform.

  • Primary point of contact for Workday technical solutions including integrations, security, business process configuration, and enterprise-level report writing.

  • Ownership of vendor relationships and networking engagements such as user group meetings and Workday customer enablement services.

  • Ownership of cross-functional Workday modules including security, integrations, and system set-up tasks.

  • Management of 3rd level Workday support for all business areas. Ability to investigate, troubleshoot and resolve Workday-related issues or provide recommendations for resolution of issues involving business processes, integrations, and systems.

  • System administration, configuration, and collaboration with resources to accomplish required activities to include the management of current integrations as well as the development and implementation of future integrations.

  • Leads ideation of technical solutions to gain process efficiency and improve data integrity.

  • Supports mass change data imports using Workday EIB's for all functional areas of Workday.

  • Provides security administration support for all business areas including researching & resolving issues with role-based assignments and creating custom security groups to enable business process and reporting access to cross-functional users. Leads design, configuration, workflow, testing, training, auditing, implementation, and administration of Workday basic and advanced security.

  • Performs security impact analysis for change requests and Workday, Inc release upgrades.

  • Recommends best security practices and solutions to support end-to-end business processes and reporting requirements.

  • Maintains data integrity and security of the Workday system by running periodic audit reports, analyzing system usage metrics, and maintaining role and user-based security groups, reviewing, and revising Workday system security policies and security groups.

  • Creates, modifies, & supports a variety of enterprise-level standard and advanced reports utilizing appropriate reporting tools.

  • Prepares regularly scheduled reports and ad-hoc reporting as needed.

  • Provides report writers with guidance, instructions, or documentation.

  • Ensures accuracy of data through routine data audits & validation.

  • Supervises and enables the Workday Services team including coaching, career development, goal setting, mentoring and performance evaluation.

  • Develops and executes a training program for the team members to improve and expand proficiency to support the Workday product as new functionalities are released.


  • 3-5 years of experience

  • Bachelor's Degree in Business, Information Technology, Business, or MIS preferred

  • Licenses or Certifications-Workday Pro Certifications in one or more of the following modules: Integrations, Workday Studio, Report Writing , Security Administration

  • Strong critical thinking skills, problem solving skills, technical skills, and communication skills required.

  • Previous experience leading implementations of cross-functional solutions, which include Human Capital Management and Finance.

  • Experience in Human Resources, Benefits, Payroll or Finance functions and data management are a plus.

  • Prior supervisory or project management experience preferred.

  • Requires experience supporting Workday configuration, design, and implementation in two or more (preferably five or more) of the following functional areas: Integrations/Workday Studio, Security Administration, Report Writing, HCM, Recruiting, Time Tracking, Absence, Benefits, Compensation, Talent, Performance, Payroll, Finance.

Worker Type:


  • Regular

Keywords: International Mission Board, Richmond , Workday HCM Manager, Other , Richmond, Virginia

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