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Remote Senior Flood Customer Care Specialist

Company: Assurant
Location: Richmond
Posted on: June 12, 2021

Job Description:

A risk management company has a current position open for a Remote Senior Flood Customer Care Specialist.Core Responsibilities Include:Assisting client/customer with questions, quotes, claim reporting, completing payments and processingReviewing, processing or denying premium bearing endorsementsMaking decisions on cancellation and endorsement eligibility and what effective date should be usedMust meet the following requirements for consideration:Must have 2 to 3 years of Flood call center experienceExcellent communication and listening skillsMinimum high school diploma or GEDStrong attention to detail and problem-solving skillsAbility to multi-task using technology while handling callsAbility to adapt to change and work well in a fast-paced environment Associated topics: customer care manager, customer service manager, director, guidance, management experience, manager, operations, service manager, supervisor, telephone

Keywords: Assurant, Richmond , Remote Senior Flood Customer Care Specialist, Other , Richmond, Virginia

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