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Customer Service Registrar

Company: John Randolph Medical Center
Location: Hopewell
Posted on: June 12, 2021

Job Description:



Schedule: As needed

These are every other weekend scheduled shifts that require a commitment and minimum of four 8 hour shifts per month (including various holidays), with the flexibility to work additional shifts based on volume need.

In this role you will:

Greet patients, family members, and visitors in a professional manner providing exemplary customer service

Obtain all required demographic and medical information while using state of the art technology that includes use of an iPad for data capture and electronic signatures

Perform mobile bed side registration in the Emergency Room

Obtain Insurance information, verification, and treatment authorization requirements

Calculate estimated patient amounts due and collect those amounts

Are you looking for a fast paced work environment where your customer service expertise, enthusiasm and energy will shine? Do you enjoy working independently? If so, please submit your application with HCA Healthcare today and find out what it truly means tobe a part of a team. Previous medical office or hospital experience is not required. We will train you, however, your extraordinary customer service skills are a must!


High school diploma or GED Preferred

One year of related customer service experience required

Parallon is anindustry leaderin revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named aWorlds Most Ethical Companyby Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.


Our Companys recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clickinghere.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Company Description:

HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. Were committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.

Keywords: John Randolph Medical Center, Richmond , Customer Service Registrar, Other , Hopewell, Virginia

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