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Patient Access Rep

Company: VCU Health
Location: Richmond
Posted on: June 12, 2021

Job Description:

JOB SUMMARY The chief objective of this position: Handle all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures. Greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. Provide quality customer service to patient of all ages, their families, visitors, medical staff, clinicians and co-workers. Ensure that everyone is treated courteously, quickly, and with respect. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Previous experience with computers, Microsoft Office software and navigating the Internet. Previous experience keyboarding with the ability to type 40 words per minute Experience PREFERRED Previous work experience in a healthcare setting and knowledge of medical terminology Experience with medical insurance, HMO, and managed care Experience with appointment registration Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Associates or Bachelors Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program

Keywords: VCU Health, Richmond , Patient Access Rep, Other , Richmond, Virginia

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