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Customer Service Representative- Eligibility Specialist

Company: ABBTECH
Location: University Of Richmond
Posted on: June 12, 2021

Job Description:

Job DescriptionCustomer Service Representative- Eligibility SpecialistLocation: Richmond, VAThe ES workers will train remote then move onsite can anticipate onsite 6/7Job Description SummaryReceives and screens applications, and follows up with customers to gather any missing information.Verifies income, calculates income, determines eligibility and processes case referrals.Displays excellent communication skills, and an understanding of human behavior to establishan atmosphere in which all contacts with the agency are positive.Interacts with program participants on a regular, daily basis.May educate customers on basic program services and eligibility requirements.Works with customers to meet and achieve program goals and/or maintain program servicesand eligibility.Performs other duties as assigned by ManagementJob DescriptionHigh School Diploma with 0-2 years of experience.May have additional training or education in area of specialization.Works on assignments that are routine in nature, with responsibilities easily learned onthe job.Acquires job skills and learns applicable policies and procedures to complete routinetasks.Able to read, understand & perform assignments within prescribed guidelines.Communicates routine information in a clear and accurate way with internal & externalcontacts.ABBTECH is an EOE/Minorities/Women/Disabled Individuals/VeteransCompany DescriptionABBTECH is a nationwide job placement agency, specializing in IT, technical, and administrative staffing. A women-owned small business founded in 1992, ABBTECH takes a personal approach to recruiting. We get to know a candidate before, during, and after placement, in order to build career-spanning relationships that ensure satisfaction in the job and engagement in the work. Every candidate who chooses ABBTECH for multiple assignments proves it is an approach that works. ABBTECH offers three different types of placementscontract, contract-to-hire, and direct hireall at no charge to you. Your ABBTECH recruiter works for you from the first phone call. You have a single, trusted point of contact, with the assurance of a fast, personal response to every question. At the same time, our team approach to fulfilling client requirements means our recruiters share job responsibilities with each other, which multiplies the opportunities that may be open to you, from first assignment to last.Youre never alone when you partner with ABBTECH in your job search. Our mobile app delivers insights and advice on what you need to do before, during and after your interview, so you will be fully prepared and confident that you can ace any interview.by Jobble Associated topics: agente de servicio al cliente, associate, csr, customer service, customer service specialist, product support, representante de servicio al cliente, service representative, service specialist, telephone

Keywords: ABBTECH, Richmond , Customer Service Representative- Eligibility Specialist, Other , University Of Richmond, Virginia

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