RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

Customer Service Representative

Company: Ashland Va - Parsec Jobs
Location: Ashland
Posted on: June 12, 2021

Job Description:

Customer Service Representative Ii - CarMax7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be! Provide an iconic customer experience

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer?s at-home and in-store CarMax experience, providing a simple and seamless process. Responding to sales leads and customer inquiries, you will drive traffic to CarMax stores to ensure each customer finds the right vehicle for them. We?ve become the nation?s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do ? Essential responsibilities

Connect with customers online and over the phone to find out what they want and need from their next car purchase Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer experience Mentor others as your skillset expands Acquire the Automotive Sales Persons License in specific states ? may require testing and travel as some states request physical presence to apply for the license.

Learn and succeed as part of a team

This is a high-energy sales environment where you will work as a team to meet goals. We?ll give you everything you need to be the best you can be. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers and business leaders.

Qualifications and requirements

Sales and customer service experience, in an area such as retail, is preferred Thrive in a fast-paced environment Good listening skills and a strong customer focus Strong written and verbal communication skills

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation?s largest retailer of used cars, with over 200 locations nationwide.

Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

by Jobble

Keywords: Ashland Va - Parsec Jobs, Richmond , Customer Service Representative, Other , Ashland, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds