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Customer Service

Company: BMC - Building Materials and Construction Solution
Location: Richmond
Posted on: June 12, 2021

Job Description:

Customer Service Yard

Tracking Code


Job Description

If you'd like to become part of an exciting, fast-paced organization, BMC is the company for you! Military and Veterans encouraged to apply.

Do you have what it takes? (click here) ( OR check us out on YouTube:

At BMC, the Customer Service Yard associate is responsible for creating a welcoming, effective, and beneficial customer experience. This reliable team member provides assistance to customers in pulling their orders, inspecting merchandise, and making returns. They also provide assistance and support to their team.

Major Responsibilities:

+ Provide sales assistance to customers on orders and returns.

+ Must successfully pass company-provided forklift operator training program and maintain "authorization" through safe operation and following of procedures.

+ Operate forklift to load and unload trucks and rail cars as directed by supervisor.

+ Assist truck drivers in loading merchandise and materials ensuring it is safely and properly handled to prevent damage.

+ Assist truck drivers in unloading of and returning of credit items.

+ Ensure these items are returned to proper storage location.

+ Unload incoming freight and check count to see if it is correct.

+ Complete necessary reports, i.e., check orders filled, check material received and forklift inspections sheets.

+ Keep work area clean and litter free.

+ Requires working out in the weather.

+ Perform duties in a safe manner observing safe procedures while constantly alert to any unsafe working conditions.

+ Load and safely handles customer orders.

+ Maintain knowledge of proper identification of inventory items.

+ Locate and pull correct items by type, style and quantity as directed by supervisor to fill order completely, quickly and with accuracy.

+ Pull orders from stock, load orders onto delivery trucks and unload stock as it comes in; maintain work area in clean and orderly manner.

+ Assist supervisor, other associates and other work areas as assigned by location management.

Required Skills

+ Minimum Education: High school diploma (GED).

+ Trained and functional in operating forklift with hand and foot controls.

+ Ability to do basic math, read instructions and complete forms.

+ Communicate with customers, other associates and supervisors using verbal and written skills.

+ Knowledge and ability to use safe lifting techniques.

+ Ability to lift up to and including 100 lbs. on a repetitive basis.

Required Experience

+ Minimum Experience: 1-2 years experience in building materials industry.

Benefits Overview (

Job Location

Richmond, Virginia, United States

Position Type


Keywords: BMC - Building Materials and Construction Solution, Richmond , Customer Service, Other , Richmond, Virginia

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