Company: Mapcom Systems, LLC
Posted on: September 16, 2021
Insight Global is looking for a Support Technician in Richmond.
A Support Technician at Level 1 is responsible for providing
technical support to internal and external clients including:
fielding and resolving technical issues with end customers and
providing troubleshooting support and solutions to employees and
customers. In addition, this position assists with updates to
knowledge articles and similar user-facing documentation.
Experience in a help desk environment, telecommunications, or GIS
Post-secondary education in Computer Science, Software Engineering,
or Geography (or equivalent experience)
Experience with software development of Windows desktop or Web
Experience working with Microsoft enterprise software including SQL
Keywords: Mapcom Systems, LLC, Richmond , Desktop Support, Other , Richmond, Virginia
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