Dir Theraputic Programs
Company: Inova Health System
Posted on: November 23, 2021
Communicates effectively and works cooperatively with others. Has
respect for and appreciation of the contributions of all team
members. Supports Inova's mission and strategic plans. Designs,
evaluates, analyzes, and presents data and performance metrics,
ensuring compliance with JCAHO standards and Virginia state
licensing regulations for behavioral health. Directs programming
for all behavioral health units. Utilizes the quality processes and
best practices to improve programming. Utilizes guidelines,
standards, and research to support programming that produces
quality patient care with optimal patient outcomes. Incorporates
data and information to continually improve outcomes. Embraces
Inova Health Systems' Leadership traits, and demonstrates
supporting behaviors. Influences improvements in programming, by
maintaining current standards and assuming responsibility for
self-development in life-long learning. Provides direction and
guidance to others regarding programming. Serves as a resource and
mentor. Demonstrates leadership skills in decision making and
problem-solving. Enhances retention of staff within the Inova
Health System by utilizing effective communication skills, creating
an environment that allows staff to develop professionally, and
providing consistent and timely follow up with staff. Is available
to meet with staff, routinely recognizes staff accomplishments, is
visible, makes sound operational decisions, and ensures a qualified
workforce for the unit. Establishes and maintains effective and
responsive relationships with community service board, human rights
advocates, and licensing specialists.
Creates and maintains respectful relationships throughout Inova
Health System and external customers.
Encourages cross-boundary involvement in obtaining department
Works with peers and others in the operating unit and throughout
the system to achieve goals.
Supports and contributes to operating unit and system committees
Builds effective teams. Supports teams in initiatives and
recognizes team members' contributions.
Supports and assists appropriately in Inova's strategic
initiatives. (e.g. Inova Health System strategic plan, Operating
Unit strategic plan, Service line strategic plan, etc.)
Uses appropriate performance improvement and analytical tools and
techniques to achieve desired outcomes.
Uses appropriate computer applications and databases to facilitate
data-based decisions. Validates completeness and accuracy of
Appropriately identifies and uses benchmarks and best
Develops and produces outcome reports and analyses, customized to
meet the needs of various audiences.
Develops and executes communication strategies of pertinent
findings and activities to various audiences.
Has extensive knowledge of licensing requirements.
Has in depth knowledge of behavioral health standards for
Assumes responsibility for program compliance with both licensure
and accreditation, for all components under areas of
Ensures quality patient care by managing programming that supports
optimal patient outcomes.
Demonstrates financial competency by effectively preparing,
planning, in-depth cutting budgetary standards for human resources
and the environment.
Monitors and manages operating and capital budgets.
Ensures institutional compliance with professional, regulatory and
government standards of care.
Monitors customer satisfaction and seeks ways to continually
improve customer satisfaction.
Participates in and supports quality and performance improvement
Demonstrates sound project management skills.
Demonstrates sound operational skills by ensuring programming
coverage for the behavioral health units, maintaining budgetary
standards, and ensuring effective use and appropriate utilization
of all resources.
Fosters leadership unity by providing consistent communication and
demonstrating mutual support.
Leads by service to others and strives to exceed others'
Facilitates professional growth and development of staff.
Reviews a self-development plan and professional goals.
Seeks new knowledge toward the progression of professional goals.
Demonstrates participation in life-long learning.
Demonstrates effective problem solving and decision-making
Serves as a change agent, resource, mentor, and role model.
Demonstrates effective communication skills by communicating in a
direct, open, and honest manner.
Provides staff with timely feedback. Effectively disseminates
information about organizational initiatives and the expectations
of the staff concerning the initiatives.
Provides support and guidance to enhance staff development by
assisting staff with the identification and achievement of
professional growth opportunities.
Fairly utilizes the performance appraisal and assists the staff
with developing career goals.
Acts as a role model for staff. Mentors and coaches staff and peers
to achieve professional career goals.
Creates a supportive environment that allows staff to take risks to
develop further. Monitors the retention dashboard results and works
with staff to identify best practices and improvement
Engages staff to be involved with the unit and system retention
Makes self visible to the staff by providing opportunities to meet
with staff, routine rounds on the unit, and providing office
Handles conflict and the resolution of the conflict in a timely and
appropriate manner. Provides timely follow up with staff.
Treats staff in a fair, consistent manner while recognizing
individual differences in staff.
Monitors staff satisfaction quarterly, and implements initiatives
to continually improve staff satisfaction.
Provides routine recognition of staff, both formal and informal.
Supports staff at recognition events.
Maintains its clinical knowledge base and ensures staff maintains
competencies outlined in the performance appraisal.
Ensures a qualified workforce through effective hiring,
orientation, education, and support programs.
Ensures demonstrated, continued competence. Positively impacts
change by establishing and maintaining strong, collaborative
working relationships with all key external stakeholders.
Ensures adherence to Service Excellence standards and provisions of
outstanding customer service, to both internal and external
Collects data, evaluates, and reports to the Behavioral Health
Develops action plans, as indicated based on data.
Education: Master's Degree in Counseling or Social Work, or
equivalent clinical field
Experience: 5 years experience, with 2 years at a supervisory
Licensure: Current Licsenced Clinical Social Worker or Licensed
Inova is Northern Virginia's leading nonprofit healthcare provider.
Our mission is to provide world-class healthcare - every time,
every touch - to each person in every community we have the
privilege to serve. Inova's 18,000 team members serve more than 2
million individuals annually through an integrated network of
hospitals, primary and specialty care practices, emergency and
urgent care centers, outpatient services and destination
Safety Always: Learn how we keep our team members and patients
Keywords: Inova Health System, Richmond , Dir Theraputic Programs, Other , Columbia, Virginia
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