Company: Drury Plaza Hotel Richmond
Location: Glen Allen
Posted on: January 16, 2022
11049 West Broad Street - Glen Allen, Virginia 23060-5937
YOU BELONG AT DRURY HOTELS.
Getting a job is just the beginning. Finding a place where you
belong is what truly matters. Who you are and what you do matters
at Drury Hotels. There's a place for you here today (and for
tomorrow) in this position.
BASIC FUNCTION & JOB DUTIES:
Under general supervision, provides exceptional customer services,
prepares, serves and cleans up Hot Breakfast for guests following
Company policies and procedures. Ensures food safety standards are
met and maintains appropriate levels of inventory and supplies.
Maintains the breakfast/lobby area in a clean and organized
Ensures an exceptional guest experience by providing courteous,
friendly guest service through discovering and responding promptly
and efficiently to inquiries, requests and complaints with a +1
Service Attitude. Contributes to maintaining a positive work
environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to take written and verbal direction in English
and speak English clearly. Requires ability to communicate in a
friendly manner with guests in order to create a warm, comfortable,
relaxing environment. Requires knowledge of hotel accommodations,
the community and breakfast hours. Requires ability to conduct
accurate inventory of food items and calculate order levels.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued
for what you do and who you are ... and well compensated for all
- Incentives - Quarterly bonuses (we succeed together!)-shared for
all based on hotel results
- Health and well-being - Medical, dental, vision, prescription,
life, and disability
- Retirement - Company-matched 401(k)
- Work-life - Flexible spending accounts, Team Member Assistance
Program, paid time off, and hotel discounts
- Career growth - Mentorship, cross-training, development plans,
management training, and more-60% of management positions promoted
- Award-winning - Ranked among Forbes' Best Midsize Employers
(2021) and highest in Guest Satisfaction Among Upper Midscale Hotel
Chains by J.D. Power 16 years in a row (that's a record!)
Rise. Shine. Work Happy.
Keywords: Drury Plaza Hotel Richmond, Richmond , Breakfast Attendant, Other , Glen Allen, Virginia
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