Vehicle Title Specialist
Posted on: May 16, 2022
The Vehicle Title Specialist is responsible for providing document
handling support and for verifying received paperwork according to
established DMV policies and internal procedures. The candidate
best suited for the position will have excellent communication,
attention to detail, punctuality, and organization skills. A clean
driving record and current driver's license is required.
+ Assist National Registration team to keep paperwork moving
according to established timelines.
+ Constant contact with clients to notify of errors, missing
documents and due dates.
+ Audit paperwork against DMV policies, providing notice to
customers and to DMV as set by company procedures.
+ Access customer data for printing required paperwork.
+ Provide phone and online chat support to clients by answering
questions and finding solutions on error found during the audit
+ Any other task required to facilitate the movement of paperwork
from the client to DMV and back to the end Customer
+ Minimum of 2 years' experience with DMV policies and procedures
+ Experience with DMV/BPA and other related DMV documents for both
new and used vehicles.
+ Experience with DMV accounting and bundle reconciliation
+ EVR program knowledge (E-filing)
+ Knowledge of DMV regulations pertaining to registration
+ Able to use Microsoft Word, Excel, and Outlook
+ Able to train others
+ Able to effectively communicate with high level Executives
+ Excellent time management skills
+ Excellent follow-up and problem-solving skills
+ Excellent interpersonal skills
+ Excellent attention to detail
+ Able to work independently with limited supervision
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Keywords: Vitu, Richmond , Vehicle Title Specialist, Other , Richmond, Virginia
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