Project Coordinator
Company: Iron Bow Technologies
Location: Richmond
Posted on: June 25, 2022
Job Description:
Iron Bow Technologies has an immediate need for an experienced
Project Coordinator interested in a full-time, permanent role in
our Glen Allen Project Management Office (PMO)The selected
candidate will provide onsite administrative support and
coordination during all phases of a project lifecycle by
collaborating regularly with customer, management and Service Tower
Suppliers (STS) for understanding of portfolio of services and
improve customer experience. The primary focus will be to move
projects towards completion by performing project and office
administration tasks, scheduling meetings, production and
distribution of collateral, data collection, report creation,
developing and maintaining project deliverables, and team
collaboration.Position Responsibilities
- Obtain and maintain thorough understanding of VITA contract
scope and portfolio of end user computing services
- Provide administrative support to develop strategic trust
relationships with customers and key stakeholders
- Support business relationship functions by identifying and
gathering needed information from various business units
- Assist with preparation of various types of presentations,
program communications (COMMS) and newsletters
- Arrange meetings, conferences, training and other
project-related events
- Organize committee meetings and prepare necessary materials,
including reports, presentations, agendas, etc.
- Maintain necessary background information and system follow-up
for action and deadlines
- Support customer objectives and operational goals to assess
ways to drive service delivery in ITIL environment
- Provide onsite administrative support and coordination during
all phases of project
- Provide other needed support to the VITA Program Director and
senior management including coordinating and guiding participants
through recurring operational meetings
- Engage with Agency IT Resources (AITRs), customers, the MSI and
STS to understand, monitor and collaborate on service provision to
continually improve customer experience
- Participate in relational governance forums and other meetings
to ensure services are in alignment with agency business strategies
and objectives
- Act as point of escalation to resolve customer inquiries and
complaintsRequired Candidate Experience
- Candidates must have several years of experience in project
support / coordination focused position
- Should possess strong leadership, organizational,
communications and engagement skills
- Exceptional at handling customer situations - expectation
management, scope
- Effective verbal, presentation and written communications
skills. Speak clearly and persuasively in positive or negative
situations; listens and gets clarification; Responds well to
questions; Demonstrates group presentation skills; Participates in
meetings
- The ideal candidate should have ability to provide project
support to multiple concurrent projects with aggressive deadlines
in a fast paced environment
- Attention to detail, ability to balance a high volume workload,
prioritize requirements and meet deadlines, work in an efficient
manner and learn in a fast paced environment
- Must be able to work independently and in a cross functional
team environment
- Proven ability to identify and resolve problems in a timely
manner; Works well in group problem solving situations
- Balance team and individual responsibilities; gives and
welcomes feedback; supports everyone's efforts to succeed
- Ability to follow policies and procedures; complete
administrative tasks correctly and on time & support organization's
goals and values
- Bachelor's degree or equivalent experience is desired,
substitution of experience acceptable
- Proficient with MS Office Suite and SharePoint
- Able to work both independently and in a team environment
- Experience working in State and Local Government engagement
preferred
- This position and continued employment with Iron Bow is
contingent upon being fully vaccinated for Covid-19 or a bona fide
request for Religious or Medical AccommodationIron Bow Technologies
is a leading IT solution provider dedicated to successfully
transforming technology investments into business capabilities for
government, commercial and healthcare clients. Our depth of
technical expertise, global reach and strategic partnerships with
industry leaders as well as disruptive technology partners uniquely
positions Iron Bow to target the right solution to ensure your
successful business outcome. We partner with our clients from
planning and implementation through ongoing maintenance and
management to deliver solutions that are strong, flexible and on
target. Iron Bow Technologies is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or veteran status, or any other protected
class.
Keywords: Iron Bow Technologies, Richmond , Project Coordinator, Other , Richmond, Virginia
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