Project Coordinator

Company: Iron Bow Technologies
Location: Richmond
Posted on: June 25, 2022

Job Description:

Iron Bow Technologies has an immediate need for an experienced Project Coordinator interested in a full-time, permanent role in our Glen Allen Project Management Office (PMO)The selected candidate will provide onsite administrative support and coordination during all phases of a project lifecycle by collaborating regularly with customer, management and Service Tower Suppliers (STS) for understanding of portfolio of services and improve customer experience. The primary focus will be to move projects towards completion by performing project and office administration tasks, scheduling meetings, production and distribution of collateral, data collection, report creation, developing and maintaining project deliverables, and team collaboration.Position Responsibilities

• Obtain and maintain thorough understanding of VITA contract scope and portfolio of end user computing services
• Provide administrative support to develop strategic trust relationships with customers and key stakeholders
• Support business relationship functions by identifying and gathering needed information from various business units
• Assist with preparation of various types of presentations, program communications (COMMS) and newsletters
• Arrange meetings, conferences, training and other project-related events
• Organize committee meetings and prepare necessary materials, including reports, presentations, agendas, etc.
• Maintain necessary background information and system follow-up for action and deadlines
• Support customer objectives and operational goals to assess ways to drive service delivery in ITIL environment
• Provide onsite administrative support and coordination during all phases of project
• Provide other needed support to the VITA Program Director and senior management including coordinating and guiding participants through recurring operational meetings
• Engage with Agency IT Resources (AITRs), customers, the MSI and STS to understand, monitor and collaborate on service provision to continually improve customer experience
• Participate in relational governance forums and other meetings to ensure services are in alignment with agency business strategies and objectives
• Act as point of escalation to resolve customer inquiries and complaintsRequired Candidate Experience
  • Candidates must have several years of experience in project support / coordination focused position
  • Should possess strong leadership, organizational, communications and engagement skills
  • Exceptional at handling customer situations - expectation management, scope
  • Effective verbal, presentation and written communications skills. Speak clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
  • The ideal candidate should have ability to provide project support to multiple concurrent projects with aggressive deadlines in a fast paced environment
  • Attention to detail, ability to balance a high volume workload, prioritize requirements and meet deadlines, work in an efficient manner and learn in a fast paced environment
  • Must be able to work independently and in a cross functional team environment
  • Proven ability to identify and resolve problems in a timely manner; Works well in group problem solving situations
  • Balance team and individual responsibilities; gives and welcomes feedback; supports everyone's efforts to succeed
  • Ability to follow policies and procedures; complete administrative tasks correctly and on time & support organization's goals and values
  • Bachelor's degree or equivalent experience is desired, substitution of experience acceptable
  • Proficient with MS Office Suite and SharePoint
  • Able to work both independently and in a team environment
  • Experience working in State and Local Government engagement preferred
  • This position and continued employment with Iron Bow is contingent upon being fully vaccinated for Covid-19 or a bona fide request for Religious or Medical AccommodationIron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with industry leaders as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target. Iron Bow Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: Iron Bow Technologies, Richmond , Project Coordinator, Other , Richmond, Virginia