RichmondVARecruiter Since 2001
the smart solution for Richmond jobs

IT Service Tech III - Richmond VA Onsite/Hybrid

Company: Vaco Technology
Location: Richmond
Posted on: August 7, 2022

Job Description:

Function: Service Technician lll, primary responsible for providing 3rd level support. Ability to resolve day-to-day technological issue that cannot be resolved by lower level support service tech. Ability to work closely with Engineer team. Experience:

  • Minimum 5 years' Service desk technicianEducation Requirements:
    • Bachelor's degree in computer science preferred.Licenses/Certificates:
      • Minimum A+ certifiedTechnical Skills: Knowledge of the following technologies is required:
        • Windows Operating system 7/10
        • Strong technological background
        • Understanding of technology and general security paradigms
        • Apple MAC experience is plus
        • AD Manager PlusJob Responsibilities:
          • Work service desk shift in support of client end user community, which may include night and week end shifts.
          • Service Desk special technical projects.
          • Assist with Patch Management, monitoring, trouble shooting, reporting.
          • Assist with Computer Imaging.
          • Assist with Asset Management and Inventory control.
          • Lead Projects
          • Assist in Identifying procedures and process to improve task.
          • Respond to user support tickets and help resolve technical issues for our end users
          • Support user moves, including equipment distribution and desktop movesRequired Qualifications:
            • Strong attention to detail
            • Proven excellent interpersonal and verbal communication skills
            • Proven excellent customer relationship skills
            • Strong organization and leadership skillsPhysical Requirements: The following are standard for all roles or may have more.
              • Can sit at a desk for several hours per day
              • Can look at a computer screen for several hours per day
              • Has the manual dexterity to type on a standard keyboard

Keywords: Vaco Technology, Richmond , IT Service Tech III - Richmond VA Onsite/Hybrid, Other , Richmond, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Richmond RSS job feeds