Front Desk Associate

Company: Well Into Life Massage & Bodywork
Location: Richmond
Posted on: November 26, 2022

Job Description:

Well Into Life Massage & Bodywork is seeking a highly qualified person to join our team as a part time employee.Function: Front desk activities and office management support.NOTE: Background check is required for all positions at Well Into Life. Essential Duties: Assist with the daily operations of the office. Perform duties to ensure office environment and workflow is impeccable (including room prep, linens processing, making sure supplies are available for both clients and therapists, etc.). Assist with the overall cleanliness and presentation of facility. Answer phone calls to the office. Place phone calls to clients, vendors, and others as needed. Assist with all aspects of scheduling client appointments using online scheduling software. Process payments from clients after massage sessions using online software. Maintain inventories of products used by therapists. Other duties as assigned. Experience with front desk support in a service/retail business a plus. Ability to identify and problem solve. Ability to effectively and professionally interact with and communicate with clients, staff, owners, and vendors (orally and written). Other Requirements: Satisfactory results of background and reference check is a condition of employment for this position. Associate's Degree and above. General knowledge of modalities offered by Well Into Life, and understands and believes in the healing benefits of massage therapy and bodywork. Must have excellent working knowledge of using office equipment including telephones, computers, copy machines, tablets, and smart phones. Regular and reliable attendance is required. Must have reliable transportation. Must be able to work afternoons/evenings on Saturday, Sunday, and Monday, and potentially other days as needed. Must be customer service oriented and have a very friendly disposition. Follows management's policies, procedures and direction. Accepts constructive criticism in a positive manner and uses it as a learning tool.Number of hours needed per week will be approximately 20 - 30 hours. Potentially some nights and weekend shifts will be needed.Job Type: Part-timePay: $13.00 - $15.00 per hourBenefits: Employee discount Paid time offSchedule: Day shift Monday to Friday Weekend availabilitySupplemental pay types: Commission payEducation: Associate (Preferred)Experience: Customer service: 1 year (Preferred)Work Location: One location

Keywords: Well Into Life Massage & Bodywork, Richmond , Front Desk Associate, Other , Richmond, Virginia