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Customer Relationship Specialist

Company: Red Door Guys
Location: Richmond
Posted on: January 26, 2023

Job Description:

THIS POSITION IS LOCATED IN GLEN ALLEN, VA. -
Are you a strong relationship builder with high energy and an incredible work ethic? Do you have a proven track record of success? Are you awesome on the phone with prospects?We're hiring a motivated, full-time Leads Manager to join our growing team, who will help us cultivate and manage our leads and build client relationships. This is a vital role in our company, as this person will be the first point of contact when homeowners inquire about selling us their homes. This is a great opportunity for someone to get a start in the real estate business and learn from the ground up and with an opportunity to be promoted to an Acquisitions position!Great attention to detail and a sense of urgency are key for this position!We offer a generous compensation plan with room to grow. - We start with a base of $18/hr and a bonus program that should see this person making between $40,000 to $45,000 per year. - That is only the beginning. - There is much more room for growth! -If the following describes you...

  • You are great on the phone and know how to connect with people.
  • You understand how to engage prospects, and filter out the actual leads.
  • You enjoy being a part of a team and are confident in your ability to contribute.
  • You are positive with a helpful attitude
  • You are very organized - attention to detail is a MUST!
  • You are looking for a stable career that provides an opportunity for growth....then -APPLY NOW -for this position!Responsibilities
    • Builds rapport with sellers quickly over the phone and really understands their pain points, gathers customer - - - - -information by asking the proper questions
    • Inbound leads communication- Answer/return phone calls from seller leads
    • Follows up with current and past leads
    • Replies to emails and text messages
    • Collect and enter leads/property information into the CRM, maintaining simple spreadsheets and documents
    • Scheduling and setting appointments for the Acquisitions person
    • Basic property valuation analysis- Making decisions about the potential viability of real estate deals (Analyzing market data, estimating repair costs, etc)
    • Manages customer's expectations and aims to meet or exceed targets and expectations
    • Attends regular online meetings and/or conference calls
    • Assist in administrative and team tasksQualifications
      • Minimum of 2 years experience in sales
      • Basic proficiency with G Suite applications (Sheets, Docs, Slides, Calendar)
      • Strong computer skills and ability to quickly learn new software and systems
      • Understands productivity and quality objectives
      • Excellent written and verbal communication skills
      • People-oriented - Enjoys interacting with people, building relationships, and talking on the phone
      • Steady work history and proven record of accomplishments
      • Analytical ability to develop and implement improvements or recommendations and make appropriate decisions autonomously -
      • High school diploma or equivalent- A college degree is a plus
      • Ability to work an 8:30 am-5:00 pm schedule regularly and take a few calls during evenings and weekendsCompensation$15.00- $18.00/Hour base + Bonus Expected Earnings $40,000 to $45,000 per yearAbout Red Door GuysWe have been investing in real estate for over 19 years. We use proven investment strategies that work in up or down markets. With integrity being of utmost importance to us, we are committed to growing our business and helping others to be successful!

Keywords: Red Door Guys, Richmond , Customer Relationship Specialist, Other , Richmond, Virginia

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