Hospital Liaison (LPN/CNA/EMT encouraged to apply!)
Company: Rotech Healthcare Inc.
Location: Chesterfield
Posted on: January 27, 2023
Job Description:
About Rotech
Rotech Healthcare Inc. is a national leader in providing
ventilators, oxygen, sleep apnea treatment, wound care solutions
and home medical equipment. We help patients lead a more
comfortable and productive life by keeping them engaged in their
care and empowering them to manage their health and treatment at
home. Rotech provides high quality medical products, services and
outstanding customer care through hundreds of locations across 45
states. For additional information, visit our company homepage
Rotech.com
Overview and Responsibilities
Job Summary
We are seeking a dedicated Liaison to join our team. In this
position, you are responsible for working in conjunction with an
assigned hospital's Case Management / Continuing Care staff and
personnel to plan, coordinate and facilitate discharge planning for
home care services for patients receiving Respiratory and DME
services. Facilitates delivery and set-up of equipment at point of
discharge. Educates the patient and/or caregiver on the safe use
and maintenance of the equipment.
Position will be from Tuesday to Saturday 9am to 6pm
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with
disabilities to perform these essential functions. Please note this
job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.)
- Adheres to company policies and procedures in regards to using
personnel protective safety equipment and services provided by the
company
- Assists in resolving customer equipment problems under
emergency conditions
- Assists with implementation of quality improvement programs to
meet company and JCAHO standards
- Communicates to supervisor any vehicle problems or conditions
which would otherwise compromise the vehicle's safe operations
- Complete and submit all required paperwork requirements
(Referral Intake Forms, Insurance Verification Documents, Delivery
Tickets, Clinical Liaison Activity Logs, etc.) and special
information reports with specific deadlines in a timely
fashion
- Completes shipping papers when transporting hazardous
materials
- Coordinates the patient referral process including referral
demographics, communication with customer service/clinicians,
verification of insurance coverage, delivery, education, CMN
retrieval and patient/referral source satisfaction follow-up
- Develops and maintains working knowledge of current HME
products and services offered by the company; and all applicable
governmental regulations
- Develops basic reimbursement knowledge, completely documents
all information required to ensure reimbursement of equipment,
products and services
- Develops technical knowledge, as appropriate, of the HME or
respiratory products
- Identify, maintain, and develop relationships with hospital
personal: case managers, social workers, physicians, nursing,
etc.
- Maintains assigned company vehicle in a clean and safe working
condition
- Prepares and maintains written company records to include
invoices, work orders, manifests and logs
- Processes all orders and required paperwork in a timely and
accurate manner
- Provide or assist with In-services training seminars and/or CEU
programs
- Reports equipment hazards and/or product incidents as
required
- Represent company at local, regional and other assigned trade
shows
- Performs other duties as assignedTravel
- Travel via company vehicle required to patient's homes for
set-ups and reoccurring delivery
Qualifications
Employment is contingent on
- Background investigation (company-wide)
- Drug screen ( when applicable for the position )
- Valid driver's license in state of residence with a clean
driving record (when applicable for the position)Required Education
and/or Experience
- High school diploma or GED equivalent, requiredPreferred
Education and/or Experience
- Experience with medical equipment, preferred
- Experience with medical billing practices and of billing
reimbursement, preferred
- Experience in medical field and administrative record
management, preferred
- Three years of related work experience, preferred
- Medical terminology, preferredSkills and Competencies
- Accurately perform simple mathematical calculations
- Effectively communicate in English; both oral and written
- Interpret a variety of communications (verbal, non-verbal,
written, listening and visual)
- Maintain confidentiality, discretion and caution when handling
sensitive information
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive
problem solving skills
- Work independently and as part of a teamMachines, Equipment and
Technical Abilities
- Email transmission and communication
- Internet navigation and research
- Microsoft applications; Outlook, Word and Excel
- Office equipment; fax machine, copier, printer, phone and
computer and/or tablet
- Successfully demonstrates loading, unloading and proper tie
down procedures as per company policy of transported cargo
- Understands use of all applicable home respiratory equipment
and supplies
- Mechanically inclined for the repair and troubleshooting of
equipmentPhysical Demands
- Lift and carry office equipment at times
- Requires sitting, walking, standing, talking and listening
- Requires close vision to small print on computer and/or tablet
and paperwork
- Requires lifting (minimum of 65 pounds) and transporting of
patient equipment
- Requires contact with patients and equipment with potential
exposure to contagious pathogens
- Requires driving a company vehicle for the majority of the
workday
Rotech Information
Benefits
- 401k
- Medical, Dental and Vision
- Life Insurance and Disability
- Generous Paid Time Off and Paid Holidays
- Employee Discount Program
- Employee Recognition program
- Mileage reimbursementMake the Right Move and Submit your Resume
Today! The hiring manager reviews resumes and contacts applicants
that have related experience to the applied position. To view the
status of a position that you submitted your profile to, Sign into
your account . We appreciate your interest in Rotech Healthcare
Inc.
Equal Opportunity Employer of Minorities, Females, Protected
Veterans and Individuals with Disabilities. Rotech Healthcare Inc.
recruits, employs, trains, promotes, transfers, separates from
employment and compensates employees without regard to membership
in, association with, or perception of race, color, age, gender,
gender identity, religion, creed, national origin, ancestry,
citizenship, marital status, veteran status, sexual orientation,
physical or mental disability, pregnancy or any other personal
characteristic protected by applicable federal, state and local
laws governing nondiscrimination in employment in each locality
where Rotech has employees.
Keywords: Rotech Healthcare Inc., Richmond , Hospital Liaison (LPN/CNA/EMT encouraged to apply!), Other , Chesterfield, Virginia
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