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Course Leader Coordinator

Company: WorldStrides
Location: Richmond
Posted on: January 27, 2023

Job Description:


Assist in recruiting, training, assigning and managing Course Leaders for all WorldStrides K-12 programs. Manage Brightspark/ Explorica assignments. Maintain a strong relationship with Course Leaders and agencies. Communicate WorldStrides' customer service philosophy and goals to Course Leaders.





Essential Functions:


  • Provide general support for Course Leader Team.
  • Manage CL assignments for all Brightspark/ Explorica programs.
  • Assist in assigning CLs for all K-12 programs.


    Additional Responsibilities:


  • Maintain familiarity with itinerary sites and their operating procedures in order to serve as an effective resource.
  • Assist in training CLs new to WorldStrides.
  • Continually seek ways to improve internal systems for efficiency.





    Standard Department Member Responsibilities:


  • Maintain accurate and timely records.
  • Develop communication within the department, with other departments and with management.
  • Maintain knowledge of company policies and procedures.
  • Support company policies and management decisions with a sense of urgency and professionalism.
  • Participate in internal and external programs that facilitate personal and professional growth.
  • Participate in performance appraisals with the Associate Director, Course Leaders, on an annual basis.
  • Identify and discuss personal and professional growth goals with the Associate Director, Course Leaders.



    Field
    Four year bachelor's degree preferred and one year experience managing multiple tasks. Proven strengths in organization and interpersonal skills and attention to detail. Proven ability to conceive, develop, and implement project from beginning to end. Ability to use keyboard, process paperwork, and work in an office environment under deadline pressure. Solid computer skills are a must.
    Strong verbal communications, ability to visually proof documents and computer data entry skills are necessary; expertise in Word/ MS Suite/ Excel a must.
    Eligible

Keywords: WorldStrides, Richmond , Course Leader Coordinator, Other , Richmond, Virginia

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