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Customer Support Representative, Sr.

Company: LanceSoft Inc
Location: Richmond
Posted on: January 27, 2023

Job Description:

Job Description

If you are interested in this job and need more details, please send me (Revika) your resume on Revika.Dsouza@lancesoft.com and call/ text me on 703-889-6631. Thanks!

We have multiple job openings for Customer Support Representative inRichmond VA and also all over US with various specialties. Please reach me on above mentioned number for more details.

Job Title: Customer Support Representative (13259134)
Location: Richmond VA 23224
Duration: 0 - 12 Month(s) Contract
Hours: Shift between the hours of 07:00 AM - 07:00 PM (Mon - Fri)

Description:

  • Duties include analyzing and responding to messages by customers.
  • Resolving problems and maintain an ongoing relationship with customer.
  • Following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports, customer set ups, updating customer files and profiles.
  • Develop and prepare proposals and presentations.
  • Prepares complex reports and performs audits.Additional Job Details:
    • Call Center environment plus email work. Will be trained on the phone and will then move to customer relations via email.
    • Must be able to work an 8-hour shift between the hours of 7am and 7pm.
    • Will train IN THE OFFICE.

Keywords: LanceSoft Inc, Richmond , Customer Support Representative, Sr., Other , Richmond, Virginia

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