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Front Desk Supervisor

Company: Capital Area Health Network
Location: Richmond
Posted on: March 19, 2023

Job Description:


  • Supervise the front desk staff
  • Assist in leading the PER team in both process and customer service
  • Be the initial point of contact for the office
  • Greet patients and perform check in responsibilities
  • Verify accurate and consistent documentation of patient's personal and insurance information
  • Call patients to reschedule appointments
  • Check out patients and schedule follow up appointments
  • Secure insurance authorizations
  • Help answer any questions that patients have
  • Ensure the patient lobby and clinical working area is neat and clean. Qualifications
    • Possess at least one year of supervisory experience in a medical office front desk setting.
    • Possess strong communication and interpersonal skills.
    • Be a well-organized, team-player with great attention to detail.
    • Demonstrate superior computer skills.
    • Highly energetic with positive attitude.
    • Must be willing to travel to all locations to meet the demands of business.
    • Must be able to walk and stand for eight hours.

Keywords: Capital Area Health Network, Richmond , Front Desk Supervisor, Other , Richmond, Virginia

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