Health Plans Learning & Development Specialist I - Hybrid

Company: Sentara Health
Location: Glen Allen
Posted on: March 20, 2023

Job Description:

City/State
Glen Allen, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara Healthcare
is currently recruiting for a Full-Time day shift

Learning and Development Specialist

For the Health Plan team in Glen Allen or Norfolk, VA.

Position is located in VA currently offering hybrid opportunity. Work from home is available only in Hampton Roads or Richmond, Virginia.

Will be required to conduct in person training sessions.

Job Requirements:

• Required: High School Grad or Equivalent
• Required: 2+ years experience in claims, contact centers, provider relations, enrollment, system administration, or related healthcare fields.
• 2 years of experience in training.
• Must possess the ability to create clear & concise presentations and possess excellent presentation skills.
  
  L&D Specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.
  
  L&D Specialist's responsibilities include but are not limited to the:
  - Assess training needs through surveys, interviews with employees, or consultations with operational leaders
  - Design and create training manuals, online learning modules, and course materials
  - Review training materials from a variety of sources and choose appropriate materials
  - Deliver training to employees using a variety of instructional techniques including virtual instructor-led
  - Assist in the evaluation of training programs
  - Perform administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment
  
  Market: Sentara is a Virginia and Southeast North Carolina-based large healthcare provider that has been in business for over 131 years. More than 500 sites of care, including 12 acute care hospitals with a continued employment philosophy!
  Award-winning: Sentara has eleven Acute Care Facilities across the state of Virginia and one in Northeastern North Carolina; the people of the communities that we serve have nominated Sentara as Employer of Choice for over 10 years. U.S. News and Report recognize Sentara as having the Best Hospitals for 15+ years.
  Benefits : Sentara offers an attractive array of full-time benefits including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Relocation assistance is available for qualified candidates!
  Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Sentara recognizes our employees by offering:
  
  
  • Competitive pay plans
  • Comprehensive health care plans
  • Generous paid annual leave
  • 401a/401k/403b plan
  • Long and short-term disability
  • Tuition Reimbursement
  • Flex spending and life insurance
  • You can expect employee recognition, performance rewards, plus countless services and programs to enhance work/life balance.
    
    Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day, join the Sentara Team!
    
    keyword: Optima, Indeed, Monster, Talroo- NCP and Entry Level, insurance, trainer, training, consultant, operations, design, eLearning, modules, course material, instructor, enrollment, provider relations, contact center, call center, claims, health plan, presentation, public speaking, instructor, learning, development, health system, blue cross blue shield, anthem, aetna, cigna, virginia premier
    
    Job Summary
    
    Job Summary: L&D Specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge.
    
    L&D Specialists responsibilities include but are not limited to:
    - Assess training needs through surveys, interviews with employees, or consultations with operational leaders
    - Design and create training manuals, online learning modules, and course materials
    - Review training materials from a variety of sources and choose appropriate materials
    - Deliver training to employees using a variety of instructional techniques including virtual instructor led
    - Assist in the evaluation of training programs
    - Perform administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment
    
    2+ years experience in claims, contact centers, provider relations, enrollment, system administration or related healthcare field. Must possess ability to create clear & concise presentations and possess excellent presentation skills.
    
    Qualifications:
    
    ALD - Associate's Level Degree
    
    Healthcare, Training
    
    Skills
    
    Communication, Critical Thinking, Instructing, Microsoft Office, Speaking, Technology/Computer, Technology Design, Writing
    
    Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
    
    Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.
    
    In support of our mission to improve health every day, this is a tobacco-free environment.

Keywords: Sentara Health, Richmond , Health Plans Learning & Development Specialist I - Hybrid, Other , Glen Allen, Virginia