Senior Claims Representative - LTC Payment Servicing
Company: Genworth
Location: Richmond
Posted on: May 28, 2023
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Job Description:
POSITION
Senior Claim Representative - LTC Claims Ongoing/Initial
Eligibility
LOCATION
This position is available to Virginia residents as Richmond,
Virginia in-office applicants or Lynchburg, Virginia in-office
applicants or remote applicants residing in states/locations under
Eastern or Central Standard Time: Alabama, Arkansas, Connecticut,
Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas,
Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan,
Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New
Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma,
Pennsylvania, Rhode Island, South Carolina, South Dakota,
Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia
or Wisconsin.
YOUR ROLE
Long Term Care Claims is transforming and with transformation comes
the potential for constant change. You will support our customer
centric culture as a customer advocate by proactively providing
accurate and timely information in order for the customer to be
fully informed during the claims process. You will, as a member of
the Payment Servicing Team, partner closely with the Eligibility
and Contact Center teams to provide an extraordinary claims
experience for our customers.
You will work in a fast -paced environment across multiple
products, ensuring claims handling follows policy provisions,
internal guidelines, and Compliance requirements and will be
responsible for the processing and payment of long-term care
claims.
At Genworth, we are committed to caring for our customers and for
the safety of our colleagues. If you are working remotely, or
during inclement weather/other circumstances which may make the
office inaccessible, high speed internet is required and a
distraction free area is preferred.
We operate daily with integrity and character to achieve
outstanding results.
WHAT YOU WILL BE DOING
ABOUT US
Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 provider of
products, services and solutions that help families address the
financial challenges of aging. Headquartered in Richmond, Virginia,
we apply our nearly 150 years of experience each day to helping
people navigate caregiving options and fund their long-term care
needs. Genworth is also the parent company of publicly traded Enact
Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance
provider. For more information on Genworth, please visit
https://www.genworth.com/. From time to time Enact separately
releases financial and other information about its operations. This
information can be found at https://ir.enactmi.com/.
The mission of Genworth's US Life business is to efficiently keep
our promises to our customers and their families and to lead the
industry forward to solve the nation's long term care crisis.
We know we can't deliver on our mission unless we deliver for our
employees. That's why we're committed to creating a work
environment that fosters diversity, inclusion, camaraderie,
rewarding work, community involvement, and a focus on our
employees' well-being. We know each employee contributes in their
own unique way and we're dedicated to supporting every one of them
to help them reach their full potential.
Keywords: Genworth, Richmond , Senior Claims Representative - LTC Payment Servicing, Other , Richmond, Virginia
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