Senior Claims Representative - LTC Payment Servicing
Posted on: May 28, 2023
Senior Claim Representative - LTC Claims Ongoing/Initial Eligibility
This position is available to Virginia residents as Richmond, Virginia in-office applicants or Lynchburg, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
Long Term Care Claims is transforming and with transformation comes the potential for constant change. You will support our customer centric culture as a customer advocate by proactively providing accurate and timely information in order for the customer to be fully informed during the claims process. You will, as a member of the Payment Servicing Team, partner closely with the Eligibility and Contact Center teams to provide an extraordinary claims experience for our customers.
You will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims.
At Genworth, we are committed to caring for our customers and for the safety of our colleagues. If you are working remotely, or during inclement weather/other circumstances which may make the office inaccessible, high speed internet is required and a distraction free area is preferred.
We operate daily with integrity and character to achieve outstanding results.
WHAT YOU WILL BE DOING
Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging. Headquartered in Richmond, Virginia, we apply our nearly 150 years of experience each day to helping people navigate caregiving options and fund their long-term care needs. Genworth is also the parent company of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider. For more information on Genworth, please visit https://www.genworth.com/. From time to time Enact separately releases financial and other information about its operations. This information can be found at https://ir.enactmi.com/.
The mission of Genworth's US Life business is to efficiently keep our promises to our customers and their families and to lead the industry forward to solve the nation's long term care crisis.
We know we can't deliver on our mission unless we deliver for our employees. That's why we're committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our employees' well-being. We know each employee contributes in their own unique way and we're dedicated to supporting every one of them to help them reach their full potential.
Keywords: Genworth, Richmond , Senior Claims Representative - LTC Payment Servicing, Other , Richmond, Virginia
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