Patient Service Coordinator

Company: Patient First
Location: Richmond
Posted on: May 28, 2023

Job Description:

The responsibilities of this job include, but are not limited to, the following:

• Supervising all Front Office employees;
• Registering and discharging patients accurately;
• Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
• Collecting patient payments accurately;
• Answering incoming calls in a warm and friendly manner;
• Submitting monthly staffing schedule for all Front Office employees;
• Reviewing all Front Office reports;
• Implementing established procedures and policies;
• Assisting with training new Front Office employees;
• Ensuring daily deposits are completed correctly;
• Evaluating and completing employee performance evaluations as directed;
• Organizing and conducting Front Office staff meetings;
• Providing positive, warm and friendly customer service in all interactions;
• Fostering teamwork and a positive, professional atmosphere;
• Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following:
  • Employee must be at least 18 years of age;
  • High school graduate or equivalent;
  • Keyboarding experience required;
  • Excellent verbal and written communication skills;
  • One year of clerical experience preferred;
  • One year of supervisory experience preferred

Keywords: Patient First, Richmond , Patient Service Coordinator, Other , Richmond, Virginia