Content Specialist- Digital messaging!!

Company: Strategic Staffing Solutions
Location: Richmond
Posted on: September 18, 2023

Job Description:

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for an Web Content Specialist for a contract opportunity with one of our largest clients!

Candidates should be willing to work on our W2 ONLY. No C2C

Job Title: Content Specialist- Digital Messaging!!

Location(s): Richmond, VA

Schedule: Onsite-Hybrid

Role Type: W2 ONLY, NO C2C

Contract Length: 24 months

Hours: Monday - Friday

Job Description/Responsibilities:

Our client is seeking a motivated Messaging Execution Specialist who will partner with internal customers across the enterprise to develop, build, test, and release in-bound digital customer messages. This is a production-heavy position where meeting deadlines and providing high-quality, error-free work are equally important.

To succeed in this role, the right candidate must be able to provide exceptional customer service, juggle multiple in-progress projects, have a high level of attention to detail, and be adaptable. In addition, a candidate should possess basic technical skills required to understand and use API tools, create test accounts, and build, test, and troubleshoot messaging in various environments.

RESPONSIBILITIES

--- Partner with internal customers to develop and execute messaging based on their intent and objectives
--- Work within an internal framework to build, test, and release digital messages to our web and mobile banking application
--- Apply analytical thinking to create targeting that ensures messages are delivered to the intended audience
--- Work within Insomnia to call GET and POST requests to test and troubleshoot messaging logic
--- Work in Web browsers, Xcode, and Android Studio to test messages on various channels
--- Communicate closely with various individuals and teams on the status of assigned projects
--- Gather and analyze data from Tableau, Splunk, or other sources as requested
Required Skills/Qualifications:

--- 3+ years of digital messaging experience
--- 1+ years experience using macOS
--- Client relationship management - a focus on building relationships with customers and ensuring their needs are met
--- A growth mindset - the ability to thrive on challenge and use failure as a catalyst for learning and development.
--- Detail-oriented - a high level of focus to ensure successful completion of complex campaigns with multiple variables and stakeholders and finds what everyone else misses
--- Ability to multi-task - prioritize and work in a fast-paced environment while managing multiple projects simultaneously.
--- Effective verbal and written communication - clear, concise communication with customers, team, and mid-level management both in person and virtually
--- Resourceful - able to find an answer when one isn't readily available.
--- Content management system experience - navigating, entering text, uploading images, and selecting metadata tags
--- Experience using Google Workspace products (Gmail, Calendar, Drive, etc.)

Keywords: Strategic Staffing Solutions, Richmond , Content Specialist- Digital messaging!!, Other , Richmond, Virginia