DS Lead Support Coordinator-Adult
Posted on: September 21, 2023
Richmond Behavioral Health is seeking full-time DS Lead Support
Coordinators to join our Adult Developmental Services Team. The
incumbent serves as a Developmental Services Lead Support
Coordinator with primary responsibility for providing direct
support coordination services and oversight to support coordinators
for the provision of services to individuals with intellectual
and/or developmental disabilities and their families. The incumbent
performs difficult professional and administrative work
coordinating case management activities, overseeing the work of
staff within a program, ensuring the quality of program services,
coordinating services with other divisions and community partners,
maintaining records and files, and related work as apparent or
assigned. Work is performed under the limited supervision of the
Working from a team approach and guided by person-centered
thinking, the incumbent will provide assessment, planning, linking,
monitoring, education and advocacy to adults and children who have
an intellectual and/or developmental disability or children under
the age of six who are at a development risk. The incumbent will
ensure that needed services and supports are identified, delivered
and documented according to the individual's Person-Centered Plan.
The incumbent will complete comprehensive documentation that meets
regulatory, agency and reimbursement requirements. In carrying out
the position requirements, the incumbent will maintain a positive
working relationship with a variety of private providers, agencies,
schools and professionals.
- Assess the individual and family needs by completing approved
assessments, collecting/reviewing records and interviewing the
individual, family/caregiver, and other providers; complete intakes
- Develop Individual Service Plans with the individual,
family/caregiver and other providers as appropriate; reviews and
updates service plans.
- Monitors and evaluates service delivery in accordance with
established guidelines and principles; enforces program policies
- Evaluates the quality of services provided and changes in
individual's condition and counsels individuals as necessary;
evaluates individuals' environment for safety, security, and
- Assists in the recruitment and selection of program personnel;
assigns, helps train and inspect the work of staff; coaches,
counsels and evaluates staff performance. Assist in orientating
newly hired staff and facilitate shadowing opportunities.
- Support supervisor to monitor and oversee the work of Support
Coordinators within unit.
- Monitors and audits clinical and medical records and practices
for compliance with regulatory, reimbursement and agency standards;
reviews documentation for accuracy.
- Provides supervision and consultation during training, team
meetings, quality assurance, and caseload assignment.
- Provides crisis intervention and prevention services to
individuals and families; provides consultation and education to
staff and clients.
- Report suspected cases of abuse, neglect and exploitation to
the appropriate authorities;
- Represent the agency in committee and community groups in terms
of networking and linking individuals with needed services and
- Attends meetings, staffings and conferences as they relate to
client, staff and program needs.
- Perform other assigned duties consistent with established
policies and procedures. Position Requirements
Knowledge, Skills and Abilities
- The definition, causes and program philosophy of
- Treatment modalities and intervention techniques, such as
behavior management, independent living skills training, supportive
counseling, family education, crisis intervention,discharge
planning and service coordination;
- Different types of assessments and their uses in program
- Individual rights.
- Local community resources and service delivery systems,
including support services, eligibility criteria and intake
processes, termination criteria and procedures, and generic
- Types of intellectual/developmental disability programs and
- Effective oral, written, and interpersonal communication
principles and techniques.
- General principles of record documentation.
- The service planning process and the major components of an
Individual Support Plan. Skilled in:
- Negotiating with individual consumers and service
- Observing, recording, and reporting behaviors.
- Identifying and documenting an individuals need for resources,
services, and other assistance.
- Identifying services to meet the individual's needs.
- Coordinating the provision of services by diverse public and
- Analyzing and planning for the service needs of individuals
with developmental disabilities.
- Formulating, writing, and implementing Individual Support Plans
to promote goal attainment for individuals with
- Successfully using assessment tools.
- Identifying community resources and organizations and
coordinating resources and activities. Abilities to:
- Demonstrate a positive regard for individuals and their
families (e.g. permitting risk taking,avoiding stereotypes of
individuals with developmental disabilities, respecting
individuals' and families' privacy, believing individuals can
- Be persistent and remain objective.
- Work as a team member, maintaining effective inter-agency and
intra-agency working relationships.
- Work independently, performing position duties under general
- Communicate effectively, verbally, and in writing.
- Establish and maintain ongoing supportive relationships.
Education and Experience:
A minimum of a bachelor's degree in a human service field
including, but not limited to, sociology, social work, special
education, counseling, or psychology and considerable experience
working with individuals with intellectual and/or developmental
disabilities. An advanced degree in a related field fulfills the
requirements if a qualified candidate does not have a bachelor's
degree in a related field area. Preferred 3 years of documented
experience working directly with individuals who have intellectual
and/or developmental disabilities.
Valid driver's license in the Commonwealth of Virginia.
QDDP status upon hire.
About the Organization
Join the Fearless!
Richmond Behavioral Health Authority (RBHA) is licensed by the
Virginia Department of Behavioral Health and Developmental Services
and is the statutorily established public entity responsible for
providing mental health, intellectual disabilities, substance abuse
and prevention services to the citizens of the City of
RBHA promotes health, wellness, and recovery for the people and
communities we serve.
An inclusive, healthy community where individuals are inspired to
reach their highest potential.
Equity / Innovation / Quality / Inclusion / Accessibility /
Transparency / Compassion / Integrity
Creating Healthy Communities - One Person, One Family, One
Community at a time.
RBHA is committed to providing behavioral health services to all
Richmond residents regardless of race, color, gender, age,
religion, disability, or national origin.
Services are provided directly by RBHA staff and through contracts
with private providers in the community. Funding is received
through fees from consumers, the Commonwealth of Virginia, the City
of Richmond, and local and state grants.
Starting Salary Range
$55,089.43, negotiable based on experience
Richmond Behavioral Health Authority provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.
Keywords: RBHA, Richmond , DS Lead Support Coordinator-Adult, Other , Richmond, Virginia
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