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Team Coordinator - Enrollment Operations Support Services

Company: Sentara Health
Location: Richmond
Posted on: February 10, 2024

Job Description:

City/State
Richmond, VA

Overview

Work Shift
First (Days) (United States of America)

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Sentara Health Plan is hiring for a Team Coordinator - Enrollment Operations Support Services.

This is aFull-Timeposition, fully remote, with day shift hours and great benefits!

Work Location:

Remote opportunities available in the following states - Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

Job Responsibilities

The Team Coordinator for Enrollment Operations Support Services is a leadership role managing the day to day functions of Enrollment Support Services teams. The functions and responsibilities of the Team Coordinator include but are not limited to:

Creating professional development, corrective action and success plans for team members

Creatively resolving complex issues and roadblocks through analytical thinking and problem-solving.

Serving as a resource and strategic partner for all internal and external customers

Ensures all Key Performance Indicators, compliance, regulatory and performance guarantees are met or exceeded

Over sees all operational processes related to Enrollment member communications including letters, ID cards and member guides

Identifying opportunities for improvements, functional gaps or improvements with the focus of providing quality enrollment services to our customers

Develop and present leadership and project summaries to various levels of leadership and audiences

Develop and maintain operational policies and procedures and standard operating procedures

Leader and ensure oversight of all projects and initiatives

Communicates pertinent information to internal and external stakeholders in a manner that is most appropriate for the audience and purpose

Job Requirements:

  • Required to have Bachelor's Degree in related major (Operations, IT or Reporting)
  • Applicants who do not have their Bachelor's Degree will be required to sign a Bachelor's Degree Agreement committing to successfully obtaining their Bachelor's Degree within 5 years of hire.
  • Required to have 3+ years of related work experience

    Preferred Requirements
    • Preferred to have project management skills
    • Preferred to have time management skills
    • Preferred to have PMP certification

      Benefits : Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

      Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-beingin mind. Ourbenefits packages are designed to change with you by meeting yourneeds now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave.Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

      Sentara Health Plans is the health insurance division of Sentara Healthcare.

      Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

      With more than 30 years experience in the insurance business and 20 years experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health.

      For applicants within Washington State, the following hiring range will be applied: $73,756.80 - $93,849.60 - $113,942.40 USD annually with a target hiring range of $73,756.80 - $93,849.60.

      Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

      To apply, please go to www.sentaracareers.com and use the following as your Keyword Search:JR-41204

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      Keywords: Health plan, Healthcare, SQL, MS Excel, Excel, Microsoft Excel, Visio, Remote, Alabama, Delaware, Florida, Georgia, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming

      Job Summary

      The Team Coordinator for Enrollment Operations Support Services is a leadership role managing the day to day functions of Enrollment Support Services teams.

      Qualifications:

      BLD - Bachelor's Level Degree

      Related

      Skills

      Active Learning, Active Listening, Communication, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Financial Resources, Mgmt of Staff Resources, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Systems Analysis, Technology/Computer, Time Management, Troubleshooting, Writing

      Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

      Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

      In support of our mission to improve health every day, this is a tobacco-free environment.

Keywords: Sentara Health, Richmond , Team Coordinator - Enrollment Operations Support Services, Other , Richmond, Virginia

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