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Member Success Coach

Company: VirtualVocations
Location: Richmond
Posted on: February 12, 2024

Job Description:

A company is looking for a Member Success Coach.
Key Responsibilities:

Provide coaching and support to therapist-users to adopt the platform
Demo the platform to therapist-users and answer their questions
Manage customer requests and provide feedback to improve platform adoption


3+ years in Coaching, Customer Success, or similar role
Prior experience in healthcare, particularly in mental health
1-3 years of experience in an early-stage startup environment
Ability to coach and mentor others
Data-driven approach to success using KPIs and analytics

Keywords: VirtualVocations, Richmond , Member Success Coach, Other , Richmond, Virginia

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