Human Resources - Associate Life Operations Supervisor
Company: Kings Dominion
Location: Doswell
Posted on: April 18, 2024
Job Description:
Overview:The Operations Supervisor of Associate Life is
responsible for the direct oversite of onsite housing,
housekeeping, and housing transportation including training,
development, hiring, payroll, and budgeting. The Operations
Supervisor of Associate Life will oversee the day-to-day operations
of the dorms which includes ensuring maintenance, upkeep and
cleanliness for our residents.
Responsibilities:
- Supervises and trains all housing staff while also providing
excellent service to associates residing in housing.
- Reviews and approves/denies housing applications.
- Coordinates travel to associate housing from airports, train
stations, and bus stations for international associates.
- Coordinates activities and events for associate housing
residents.
- Responsible for adhering to and enforcing all housing policies
and procedures.
- Responsible for onboarding J1 students. -
- Ensures residents follow the Housing Safety Guidelines.
- Maintains inventory of housing issued items: Keys, key cards,
etc.
- Consults with Area Manager to place supply orders for the
facility.
- Provides counsel to housing staff and residents.
- Consults with Area Manager for termination decisions.
- Schedules team members according to staffing needs and
budgetary constraints.
- Delegates and supervises projects as assigned.Report all
building needs and repairs to Area Manager and enter all work
orders into work order management system.
- Maintains accurate housing database to include room
assignments, room availability, resident information, and move in
and out dates.
- Provides guest service according to Cedar Fair standards when
serving the guest or working with subordinates, including
initiating guest interactions, answering questions and giving
directions.
- Maintains cleanliness and safety in assigned work area and
performs all duties in compliance with Cedar Fair Safety guidelines
and requirements and reports all unsafe or unusual conditions to
supervision.
- Meets scheduling availability requirements, including nights,
weekends, and holiday periods to meet business needs.
- Meets Cedar Fair's attendance requirements as outlined in Cedar
Fair's attendance policies.
- Adheres to Cedar Fair's Rules of Conduct including specific
costuming and grooming standards as outlined in Employee Guidelines
and other park/division specific policies and procedures.
- Other duties may be assigned.
Qualifications:
- Human Resources experience preferred. -
- 2 - 3 years supervisory experience preferred.
- Valid Driver's License Requried.
- Strong communication and public speaking skills.
- Strong knowledge of computer programs such as Microsoft Power
Point, Excel and Publisher -
- Ability to pass a mandatory (or random) drug test, per Company
policy, unless prohibited by state or provincial law. -
- Ability to pass a background check, if 18 years of age or
older, which may include, but is not limited to, credit, criminal,
DMV, previous employment, education and personal references, per
Company policy, unless prohibited by federal, state, or provincial
law.
- Ability to work nights, weekends and holiday periods to meet
business needs.
Keywords: Kings Dominion, Richmond , Human Resources - Associate Life Operations Supervisor, Other , Doswell, Virginia
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