Licensed insurance representative - onsite
Company: Teleperformance Usa
Location: Richmond
Posted on: April 18, 2024
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Job Description:
Category : Customer Service/Support About TP Teleperformance is
a global, digital business services company.We deliver the most
advanced, digitally powered business services to help the world's
best brands streamline their business in meaningful and sustainable
ways.With more than 410,000 inspired and passionate people speaking
more than 300 languages, our global scale and local presence allow
us to be a force of good in supporting our communities, our
clients, and the environment.Benefits of working with TP include:
Paid Training Competitive Wages Full Benefits (Medical, Dental,
Vision, 401k and more) Paid Time Off Employee wellness and
engagement programs Teleperformance and You Through a balanced
high-tech and high-touch approach blended with deep industry and
geographic expertise, we make people's lives simpler, faster, and
safer.We help companies adapt quickly to changing needs, and are
inspired to deliver only the best in all that we do.You will become
a key contributor in making that happen.As the eyes and ears for
our team fielding customer inquiries and finding innovative ways to
respond, you will work in a collaborative and engaging
environment.You will have the chance to interact with people from
all walks of life, and no two days will be the same.As you continue
to grow and challenge yourself, you will discover your potential
can take you anywhere you want to go.Did you know that our Chief
Client Officer started her career at Teleperformance as an agent
and advanced to the pinnacle of the company? At Teleperformance,
the sky is the limit! This position will be based on-site at our
Richmond, Virigina location.Your Responsibilities As a Licensed
Insurance Representative, your main responsibility is to find
innovative ways to respond to varying questions, issues, and
concerns. Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening Work
with confidential customer information and treat it sensitively Aim
to resolve issues on the first call by being proactive
Appropriately communicate with customers We're looking for fearless
people - people who are inspired to deliver only the best in all
that we do.Possess an active home state Property & Casualty
Insurance License 1-year customer service experience minimum Over
18 years of age Ability to type 25 wpm High School Graduate or GED
Comfort with desktop computer system Proven oral & written
communication skills Logical problem-solving skills Availability to
work various shifts Ability to use Windows operating systems
Organization and work prioritization skills 6 months Call Center
experience and/or sales experience, preferred Be Part of Our TP
Family It is our mission to always provide an environment where our
employees feel valued, inspired, and supported, so that they can
bring their best selves to work every day. We believe that when
employees are happy and healthy, they are more productive,
creative, and engaged.We are committed to providing a workplace
that is conducive to happiness and a healthy work-life balance. We
also believe that to be our best selves, we need to be surrounded
by people who are positive, supportive, and challenging. We are
committed to creating a culture of inclusion and diversity, where
everyone feels welcome and valued.Teleperformance is an Equal
Opportunity Employer
Keywords: Teleperformance Usa, Richmond , Licensed insurance representative - onsite, Other , Richmond, Virginia
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