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Infrastructure Svcs Analyst Advisor - Richmond VA - PS30029

Company: Anthem, Inc
Location: Richmond
Posted on: February 16, 2020

Job Description:

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. Location: Richmond VA preferred, also open to Norfolk VA or Atlanta GA Solves problems, performs analysis, researches, and tests functions for systems and networks. Primary duties may include, but are not limited to: Provides problem resolution on complex platforms related to video delivery and related collaboration technologies Manage the setup, operations and troubleshooting of live webcasts and video streaming events Management and Operations of video content management network hardware, software, configurations and security Works within guidelines of Change Management with regard to major upgrades and reconfigurations Maintains relationship with partners, clients and key vendors. Leads lights-on initiatives to consolidate equipment and/or implement business relocations. Performs capacity analysis; recommends and implements capacity increases Serves as the technical escalation for results of preventative maintenance routines; supervises preventative maintenance. Strong experience with REST APIs is preferred, role may include DEVops requirements, automation and scripting. Work within our lab environments, preferably at Richmond,Virginia Davis Center for network validation, testing and implementation of best practices Product mockups for video endpoints and how they integrate with complimentary technology, Webex Boards, Planar Touch Screens, etc. Test new and upcoming Cisco endpoints and other new AV technology with the Collaboration Team in Richmond, VA so resource is preferred to be locally accessible New Video Operations Center in Richmond will be a primary focus on how our video technologies work together throughout the enterprise Creates presentations and seeks IT management's approval and acceptance of significant replacements or reconfigurations of major business systems serving a business unit or location. Participates in the design of the enterprise architecture. May be assigned to project teams for technical consultation to business partners and developers. Oversees enterprise mix of vendor services; recommends changes and updates to strategy; may act as key contact for setting vendor support strategy. Leads Level 3 and 4 incident recoveries; may organize the efforts of other analysts as part of incident recovery; leads root cause analysis efforts. Qualifications: Requires Bachelor's degree in related field; 5 to 8 years of experience required in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, or hardware/software support; or any combination of education and experience, which would provide an equivalent background. Multiple trade certifications and significant experience with multiple technical and business disciplines preferred. Significant operational experience required in one or more core infrastructure technologies; capable of serving as a subject matter expert in various settings; capable of advanced troubleshooting and implementations. Demonstration of strong mentoring skills preferred. Experience with Webex Cloud, Cisco xAPI, vBrick, VMWare, Vyopta, AppSpace Experience testing and qualifying new Digital Signage devices as it pertains to IPTV, Conference Room Reservation Panels, Content Sharing and more. Serves as the technical escalation for results of preventative maintenance routines; supervises preventative maintenance. Strong experience with automation/configuration management Strong working knowledge of Linux including scripting experience Strong experience with coding and scripting (JS, Python, Ansible) is preferred Knowledge of best practices and IT operations in an always-up, always-available environment Build skillsets and experience with Mazemap, AppSpace, MediaVue and more Corporate webcasting/video streaming experience is preferred. Experience working with Cisco Telepresence and have a basic understanding of video and content distribution technology (H.264, MP4, etc) is an asset. Familiarity with room control systems, microphones, cameras, etc. is an asset. Experience using production AV equipment, mixers, signal distribution, camera angles, teleprompters, lighting, audio, etc is an asset. CTS General Certification is an asset. Management and familiarity with VBrick Rev is an asset. Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 Diversity Inc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. - provided by Dice

Keywords: Anthem, Inc, Richmond , Infrastructure Svcs Analyst Advisor - Richmond VA - PS30029, Professions , Richmond, Virginia

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