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IT Business Systems Analyst

Company: National Computing Group
Location: Richmond
Posted on: May 21, 2020

Job Description:

Senior Business Systems Analyst Job Summary Our Information Technology department is currently seeking a Senior Business Systems Analyst for support of IT, Services Company and Enterprise System applications. The selected candidate will share responsibility for a number of applications, including ServiceNow (Incident management), Service Desk (Change Order system), Configuration Management, IT Request Center, Learning Management System, as well as several other IT, Enterprise and compliance-related systems. This position requires working with clients to develop and implement automation strategies which improve existing business processes, serving as liaison between the development team and the business, identifying specific technology needs through development of business requirements and conducting associated application testing. The selected candidate will provide BSA support for both Capital and OM projects as well as enhancement requests, and provide second level support for calls submitted to the IT Help Line. KSA middot At least 5 years experience developing process maps, conducting functional testing, and gathering business requirements Demonstrated ability to research and understand customer issues Demonstrated ability to establish and maintain a high level of customer trust and confidence in the Information Technology team's knowledge of and concern for the customer's business needs Demonstrated organization and planning skills that include the ability to handle multiple deadlines and associated pressures, and to manage work Demonstrated competency in analytical and logical thinking Demonstrated ability to identify and solve problems Demonstrated ability to create a network of relevant individuals to solve operational problems Experience in the adaptation to and the application of rapidly changing technology to business needs Achievement orientation Business systems orientation Concern for quality Flexibility Self-starter CommentsSpecial Instructions Will work remotely initially due to Covid-19. On-site assignment to be determined. Location Richmond VA (downtown - no parking provided) Rate 40 - 48.50hr on a W2 contract (No OPT) Length 1+ Year - Possible on-goinglong term for the right candidate

Keywords: National Computing Group, Richmond , IT Business Systems Analyst, Professions , Richmond, Virginia

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