Break-Fix Technician

Company: Lehigh Technical
Location: Richmond
Posted on: January 12, 2021

Job Description:

Job DescriptionAddresses issues that 1st level support group is unable to resolve. Maintains inventory and documentation of activity. Maintains high level of technical skill in the field of expertise. Escalates more complex issues to 3rd level.Purpose:*Provides 2nd level 24/7 break-fix support for hardware as specified by or utilized in customer environmentPossess positive attitude and strong analytical skillsMust be a self-starter who is able to work independently without supervision and within a team environmentMust possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholdersMust be a good team playerWorking experience with Oracle/Sun HW is a mustWorking experience with Remote Access Cards (IBM RSA, Client iLo, Dell ERA/DRAC, Sun LOM)Working experience with Client BL\DL\Client seriesCompTia A+ Certification is a plusCompTia Server+ Certification is a plusClient Certification is a plusNesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Lehigh Technical, Richmond , Break-Fix Technician, Professions , Richmond, Virginia