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HVAC - Air Duct Crew Manager (Richmond,VA)

Company: Stanley Steemer
Location: Richmond
Posted on: January 14, 2021

Job Description:

Stanley Steemer is currently hiring an Air Duct Manager for our Richmond, VA branch. This is a great leadership opportunity with an industry leading company. We offer full benefits, a team oriented environment, open communication, personal recognition and promotion from within. We are looking for a candidate with previous leadership experience and five years of HVAC industry experience.Responsibilities:The Air Duct Manager will manage all aspects of the air duct cleaning division. This role will hire, train and manage air duct crews. The Air Duct Manager will assist in scheduling Air Duct jobs, estimate commercial jobs, monitor inventory of air duct truck/equipment and maintain quality standards and high levels of customer service and satisfaction. The incumbent will work to grow the air duct cleaning service line for both commercial and residential customers. The Air Duct Manager will have a solid and well-rounded understanding of company core services and products.The Air Duct Manager will review reports and other performance data to measure team productivity and goal achievement, determine areas needing improvement, provide insight for the product line, and help the company gain a competitive advantage in the market through competitive analysis.Responsibilities:

Understand core business of company, including carpet, furniture, hardwood floor service, water restoration and particularly Air Duct service line.Ensure client satisfaction by collecting customer feedback after every Air Duct job.Follow-up with the customer and ensure satisfaction. Ensure all stakeholders are completely satisfied with the work performed.Develop and maintain relationships with prospective, current, and past clients.Create estimates and deliver proposals to commercial clients.Build relationships with prospective customers to grow the air duct program.Maintain a professional, ethical, and positive disposition as a primary representative of Stanley Steemer in the community.Responsible for meeting/exceeding the budgeted Air Duct sales goals.Develop a business plan for attaining the budgeted air duct revenue after researching strengths and areas of improvement of your provided service and the typical profile of successful clientsDevelop a professional portfolio to combine various marketing tools, air duct literature and recommendation letters to educate the prospective client about Stanley Steemer services.Coordinate/Manage Air Duct crews including Air Duct Estimators to complete Air Duct jobs and to maximize efficiency and customer service.Conduct training and management of air duct crews, estimating, job scheduling, inventory of air duct truck/equipment, quality standards and growth of the air duct cleaning service line.Benefits:
Health and Wellness InsuranceDental InsuranceVision InsuranceLife Insurance and Optional Family Life InsuranceShort-term and Long-term Disability401(k) Retirement PlanPaid Holidays Paid Vacation after 1 Year of ServiceDiscounts on Stanley Steemer Products and ServicesRequirements:
HVAC knowledge including equipment, systems and costs.Previous sales experience in bidding air duct and HVAC cleaning jobs preferred.Previous business management/leadership experience.Stanley Steemer hires the highest quality individuals to serve our customers. Therefore, candidates will be required to pass a drug test, motor vehicle record check, and criminal background check. This is a safety-sensitive position that requires driving a company vehicle. To drive our company vehicles candidates must be 20 years of age or older and have a valid driver s license. Stanley Steemer is an Equal Opportunity Employer.Job Type: Full-time Associated topics: air conditioning, cooling, duct, ductwork, heating, hvac, hvacr, mechanical, refrigeration, ventilation

Keywords: Stanley Steemer, Richmond , HVAC - Air Duct Crew Manager (Richmond,VA), Professions , Richmond, Virginia

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