Asset Protection / Loss Prevention Detective, Part Time: Chesterfield Town Center
Company: Macy's
Location: Richmond
Posted on: January 14, 2021
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Job Description:
*Job Overview:* -- The Asset Protection Detective---s primary
responsibility is to prevent the loss of company property while
maintaining a safe business environment.-- Support store---s
efforts in providing the best customer service within a controlled
environment so as to ensure maximum sales at the highest profit
rate attainable.-- Under general supervision and established
procedures, the Asset Protection Detective detects and apprehends
shoplifters and dishonest employees. -- Macy---s uses a scheduling
plan that allows our associates to participate in the creation of
their work schedules by managing availability and identifying
preferences. Additionally, during key events and peak selling
times, Macy---s may offer additional shifts to our associates,
which they may--pick up using the self-scheduling tool.-- Details
on Macy's schedule options are available during the interview
process. -- *Essential Functions:* * Respond to customer and
associate incidents to facilitate first aid and minimize company
liability * Recover stolen merchandise and apprehend shoplifters
and other people who commit fraud or other criminal acts against
the company * Investigate criminal violations against the person or
property of any customer or associate that is committed on company
premises * Prepare prompt and complete reports relative to all
theft incidents, merchandise recoveries, accident investigations,
audits, and other activities as assigned by the Asset Protection
Manager * Have knowledge of and maintain strict compliance with the
law and company policies concerning apprehensions, searches and
seizures, and the preservation of evidence * Promote shortage
awareness and theft deterrence among associates by conducting
meetings and participating in training events * Successfully
complete all --Asset Protection training requirements including CPR
and First Aid and maintain personal certifications as required by
law * Conduct audits to ensure sales department compliance to
merchandise exposure standards and asset protection policies *
Testify in court concerning any case, criminal or civil, wherein
the company is a party of interest to which the Asset Protection
Store Detective is summoned * Works on special assignments,
investigations, and surveillance as directed by Store Asset
Protection Manager * Responds to alarm conditions at assigned store
* Perform other duties as necessary * Follow shortage programs and
procedures * Perform these functions in an efficient manner, as
directed by the Supervisor * Regular, dependable attendance and
punctuality-- *Qualifications:* -- *Education/Experience:--* * High
School Diploma or equivalent.-- Some college is desirable.-- *
Completion of Store Detective Training program required upon
assignment to position.-------------------- *Communication Skills:*
* Excellent written and verbal communication skills.-- * Ability to
interpret instructional documents such as safety rules, operating
and maintenance instructions, and procedure manuals.--
*Mathematical Skills:--* * Basic math functions such as addition,
subtraction, multiplication, and division. * Able to use a
calculator.---- *Reasoning Ability:--* * Self-starter, able to work
independently and as part of a team and must have good time
management skills.-- *Physical Demands:--* * This position involves
constant moving and standing.-- * Involves standing for at least
two consecutive hours.-- * Involves lifting at least 30 lbs.-- *
May occasionally involve reaching, stooping, kneeling, crouching,
and climbing ladders.-- * May involve reaching above eye level. *
Involves close vision, color vision, depth perception, and focus
adjustment.-- *Other Skills:--* * Must be able to operate cameras
and other surveillance equipment.-- * Ability to think and act
clearly in possible stressful and hostile situations. * Ability to
collaborate and function as a member of a team.-- * Must possess a
strong sense of urgency. * Should be comfortable with the use of
computers and frequent use of RF equipment.-- *Work Hours:--* *
Flexible with scheduling and available to work retail hours, which
may include day, evening, weekends, and/or holidays.*--* This job
overview is not all inclusive.-- In addition, Macy---s, Inc.
reserves the right to amend this job overview at any time.--
Macy---s is an Equal Opportunity Employer, committed to a diverse
and inclusive work environment.-- Macy---s, Inc. --- including
Macy---s and Bloomingdale---s --- will consider for employment
qualified applicants with criminal convictions in a manner
consistent with--[SFPC Art.
49](https://www.macysjobs.com/media/1323/sfpc-art49-notice.pdf)--and--[LA
MC ch.XVIII Art.
9](https://www.macysjobs.com/media/7419/la-fair-chance-notice.pdf).
Requirements:
Macy's
Keywords: Macy's, Richmond , Asset Protection / Loss Prevention Detective, Part Time: Chesterfield Town Center, Professions , Richmond, Virginia
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