Asset Protection / Loss Prevention Detective, Part Time: Chesterfield Town Center

Company: Macy's
Location: Richmond
Posted on: January 14, 2021

Job Description:

*Job Overview:* -- The Asset Protection Detective---s primary responsibility is to prevent the loss of company property while maintaining a safe business environment.-- Support store---s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable.-- Under general supervision and established procedures, the Asset Protection Detective detects and apprehends shoplifters and dishonest employees. -- Macy---s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy---s may offer additional shifts to our associates, which they may--pick up using the self-scheduling tool.-- Details on Macy's schedule options are available during the interview process. -- *Essential Functions:* * Respond to customer and associate incidents to facilitate first aid and minimize company liability * Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company * Investigate criminal violations against the person or property of any customer or associate that is committed on company premises * Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager * Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence * Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events * Successfully complete all --Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law * Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies * Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned * Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager * Responds to alarm conditions at assigned store * Perform other duties as necessary * Follow shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality-- *Qualifications:* -- *Education/Experience:--* * High School Diploma or equivalent.-- Some college is desirable.-- * Completion of Store Detective Training program required upon assignment to position.-------------------- *Communication Skills:* * Excellent written and verbal communication skills.-- * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.-- *Mathematical Skills:--* * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator.---- *Reasoning Ability:--* * Self-starter, able to work independently and as part of a team and must have good time management skills.-- *Physical Demands:--* * This position involves constant moving and standing.-- * Involves standing for at least two consecutive hours.-- * Involves lifting at least 30 lbs.-- * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.-- * May involve reaching above eye level. * Involves close vision, color vision, depth perception, and focus adjustment.-- *Other Skills:--* * Must be able to operate cameras and other surveillance equipment.-- * Ability to think and act clearly in possible stressful and hostile situations. * Ability to collaborate and function as a member of a team.-- * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment.-- *Work Hours:--* * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.*--* This job overview is not all inclusive.-- In addition, Macy---s, Inc. reserves the right to amend this job overview at any time.-- Macy---s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy---s, Inc. --- including Macy---s and Bloomingdale---s --- will consider for employment qualified applicants with criminal convictions in a manner consistent with--[SFPC Art. 49](https://www.macysjobs.com/media/1323/sfpc-art49-notice.pdf)--and--[LA MC ch.XVIII Art. 9](https://www.macysjobs.com/media/7419/la-fair-chance-notice.pdf).

Requirements:

Macy's

Keywords: Macy's, Richmond , Asset Protection / Loss Prevention Detective, Part Time: Chesterfield Town Center, Professions , Richmond, Virginia