Remote Data Analyst Internship
Company: Maximus
Location: Richmond
Posted on: April 9, 2021
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Job Description:
**Essential Duties and Responsibilitie**s: - The intern designs,
documents, and studies business processes with the goal of driving
process repeatability and improvement through efficient process
design, quantitative process analysis, and staffing optimization. -
The position is responsible for overseeing the effective use of
reports and developing and maintaining accurate call center and/or
operations forecasts using statistical and other quantitative
analysis methods to support development of efficient staffing
plans. - The position closely collaborates with the corporate BPM
function for best practice methods and technical expertise.
Training and mentorship on best practices and key skills will be
provided. - Emphasizing effective collaboration with all process
stakeholders, the intern will learn to design and document
processes and workflow using Business Process Management Notation
(BPMN- standards-based modeling language), determine the impact of
proposed changes on underlying processes, and make appropriate
recommendations for process-design and execution that will
positively impact operational effectiveness especially staffing
optimization. - The intern will assist in the development of all
formal process documentation which includes, process models,
business requirements traceability matrixes, and use case
documentation. - The intern ensures all process documentation
adheres to existing best practices, is accurate, correctly
detailed, and kept up-to-date and organized in the appropriate
repository. - The intern prepares and maintains plans to ensure
that agreed upon delivery schedules for existing, new and/or
modified reports are meet. - The position also analyses process
performance using existing reporting capabilities in order to
detect process performance problems and define improvements. The
position provides to management staff on the development of new
reports and the modification and interpretation of existing
reports.
Keywords: Maximus, Richmond , Remote Data Analyst Internship, Professions , Richmond, Virginia
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