ServiceNow ITBM Architect

Company: ICF
Location: Richmond
Posted on: April 10, 2021

Job Description:

Job Description ICF's IT modernization division of ICF is seeking a ServiceNow ITBM Consultant with a strong functional background in Project and Portfolio Management, Demand Management and Ideation, Resource Management, and Application Portfolio Management. The Team: This ICF ServiceNow team currently supports a federal client providing Agile delivery with high focus on applying ServiceNow best practices to enable data governance strategy and maximize reuse of common data elements to maintain high data quality. The Work This is an exciting opportunity to join a team who has been working with the client for almost a year to define and implement their ITBM needs. The ServiceNow ITBM Architect will be part of an established team supporting a federal client with the implementation of the ServiceNow Project and Portfolio Management (PPM) module. The Architect will be configuring the PPM module as well as working closely alongside functional resources to define the system scope and objectives. Responsibilities: + Provides application software development services or technical support typically in a defined project. + Develops program logic for new applications or analyzes and modifies logic in existing applications. + Codes, tests, debugs, documents, implements and maintains software applications. + Analyzes requirements, and maintains, tests and integrates application components. + Ensures that system improvements are successfully implemented. Required Skills: + 5+ years' experience developing on the ServiceNow platform + ServiceNow Experience should include scripting, platform configuration, design, and deployment. + Candidates should possess the skill to develop on the ServiceNow platform including the customization of the core applications such as Incident, Problem, Change, and Service Catalog. + Custom application development on the ServiceNow platform including Custom UI Pages and content in the CMS. + ServiceNow Certified Systems Administration (CSA) certification + Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.) + Excellent communication skills + US Citizenship required (required by federal government for this position) + Must be able to obtain Public Trust clearance. Preferred Skills: + Integration experience (SOAP, REST, and JSON as well as JDBC and file imports) + Experience implementing systems using the Agile/Scrum methodology + Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus + ServiceNow Certified Application Developer certification is a plus + ServiceNow Service Portal micro-certifications a plus + Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and AngularJS a plus + Experience with rebuilding legacy applications in ServiceNow a plus. Working at ICF Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you're seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF-together for tomorrow. ICF is an equal opportunity employer that values diversity at all levels. (EOE - Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) . Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf) . Arizona Remote Office (AZ99)Need help? We're here:ICFCareerCenter@icf.com About ICF ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Keywords: ICF, Richmond , ServiceNow ITBM Architect, Professions , Richmond, Virginia