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Director of Spirits Supply Chain

Company: Virginia Alcoholic Beverage Control Authority
Location: Richmond
Posted on: April 10, 2021

Job Description:

Company Profile:
Our Mission

Virginia ABC generates a reliable stream of revenue for Virginia and promotes public safety through the responsible sale and regulation of alcoholic beverages.

Our Values

Accountability Service Integrity Performance Excellence

Our Structure

Virginia ABC and its more than 4,700 employees are proud to serve the Commonwealth of Virginia. As an authority working with the Secretariat of Public Safety and Homeland Security, ABC administers alcohol-related laws with an emphasis on public safety by ensuring an orderly and regulated system for convenient sales and responsible consumption of alcohol. In 2018, Virginia ABC transitioned from a traditional state government agency to an authority, an independent political subdivision, which provides more flexibility and efficiency as a retailer, wholesaler and regulator of distilled spirits.

Virginia ABC is a leading revenue producer for the commonwealth and the source of future economic growth and innovation for the state. The profits that Virginia ABC contributes collected from distilled spirits sales at ABC stores, taxes collected on beer and wine sales, violation penalties and license fees provide much-needed funding for use in a multitude of state programs, which benefit all Virginians. Since its establishment in 1934, Virginia ABC has contributed $11.4 billion to the commonwealth s general fund supporting major education, health and transportation initiatives.

As one of our nation s 17 control states where the state government manages the sale and distribution of distilled spirits at the wholesale level, Virginia sells distilled spirits exclusively in ABC stores operated by the Commonwealth of Virginia. These are the only retail outlets in Virginia where customers may purchase liquor.

Our Stores and Products

With more than 390 stores in convenient locations throughout the commonwealth, Virginia ABC is dedicated to providing those ages 21 and older with an enjoyable, modern shopping environment. Considerable planning is involved in determining locations for new stores to ensure optimum customer service. Virginia ABC also strives to ensure customer satisfaction by being timely and nimble in response to market changes, product availability and consumer desires.

Virginia ABC offers a wide selection of merchandise including mixers, vermouth and Virginia-made wines in addition to liquor with more than 3,100 items in its online product catalog. These products are stored in the 292,285-square-foot Virginia ABC warehouse the size of about five and a half football fields located in Richmond. The warehouse receives and ships about 22,600 cases of distilled spirits daily, for a total of nearly 5.9 million last year. Virginia ABC stores receive weekly and bi-weekly deliveries to restock items available for sale to customers of legal drinking age.

Our Education and Prevention Initiatives

Virginia ABC believes in a multi-faceted approach to alcohol education and prevention and includes individuals, families, licensees and communities in its programming curriculum. The authority offers a robust assortment of alcohol prevention and public education initiatives for Virginians of all ages. These include training and resources for schools, coalitions, health care providers and those who sell and serve alcohol. Virginia ABC s Education and Prevention staff offers programs to prevent underage alcohol use and promote the responsible consumption of alcoholic beverages for those of age who choose to consume. In addition, ABC provides grant funding to enhance local alcohol education and prevention programming.

Our Bureau of Law Enforcement

Virginia ABC s expertise in alcohol laws and regulations make its Bureau of Law Enforcement a valuable resource for future and existing ABC licensees. Special agents are ABC law educators and regulators, working directly with approximately 19,000 licensed businesses to address non-compliance issues and reduce criminal activities involving alcohol. These agents also initiate public safety investigations following incidents at licensed establishments, which involves assisting and cooperating with other law enforcement agencies, civic leagues, residents, businesses and community stakeholders. All ABC special agents are sworn Virginia Department of Criminal Justice Services certified law enforcement officers within the bureau, which is accredited through the Virginia Law Enforcement Professional Standards Commission.

Our Bureau of Law Enforcement also includes licensing, compliance and records management staff who provide a number of services including: serve as liaisons to breweries, distilleries and wineries; inform and interact with alcohol manufacturers, importers and distributors; collect Virginia taxes; process invoices and renewals; conduct alcohol-related training about the commonwealth s ABC laws; and maintain records for businesses with ABC licenses and individuals seeking licenses related to alcohol sale and consumption at private special events.

Our Hearings Process

When there is a disciplinary matter involving a licensee (i.e., a business is charged with an ABC law violation), a contested ABC license application or an issue involving contract disputes between beer or wine producers and their distributors, ABC will hold an administrative hearing. These hearings offer alternate dispute resolution options such as consent and negotiated settlements, and free mediation services. Virginia ABC administrative law judges conduct hearings virtually and in-person on issues brought to the authority for resolution. Court reporters transcribe testimony, motions and arguments. Opposing sides introduce evidence in support of their case before a hearings officer who weighs the evidence presented and issues a decision. Once a decision is issued, either party has 30 days to appeal to the Virginia ABC Board of Directors.

Job Description:
Sorry, Visa / sponsorship not available.
The Virginia Alcoholic Beverage Control Authority is seeking a Director of Spirits Supply Chain.

Essential Duties:

The Director of Spirits Supply Chain plays an important leadership role within the Retail Operations Division directing the Virginia ABC Authority Supply Chain team. The DOSSC works in cross-functional collaboration with the Directors of Real Estate, Marketing and Retail Operations and Suppliers to fulfill Virginia ABC Authority s strategic goals, mission, vision, and values. The DOSSC has four direct reports who are responsible for a staff of approximately 64 full-time and 60 part-time employees.
The successful candidate is a progressive leader who will challenge the status quo to make Virginia ABC Authority more efficient, agile and profitable organization by focusing on all aspects of the supply chain with an emphasis on making Virginia ABC a preferred employer. The DOSSC inspires a shared vision throughout the Retail Operations Division fostering employee engagement, diversity, equity and inclusion. He/she enables team members and peers to act in an environment of trust, collaboration and accountability. The DOSSC engages and listens to supplier partners, customers, and colleagues and leverages information learned to promote change as well as an exceptional employee and customer experience. He/she will acknowledge, recognize and celebrate success along with promoting personal and professional growth of teammates and employees.

The DOSSC models Virginia ABCs mission, vision and values:

Mission: To generate a reliable stream of revenue for Virginia and promote public safety through the responsible sale and regulation of alcoholic beverages.

Vision: To bring good spirits and excellent service to Virginia.

1. Accountability: We build trust by delivering on
our promises.

2. Service: We take pride in our role as public servants and put customers, both internal and external, first in all we do.

3. Integrity: We are fair, consistent, transparent and treat everyone with respect.

4. Performance Excellence: We are innovative, collaborative and strive to improve every day.

Utilizing an Inventory Optimization platform, develop, forecast and demand plans for 394 Virginia ABC Authority retail stores and bailment warehouse in collaboration with Marketing, Retail and Suppliers for regular, seasonal and promotional sales. Analyzes current inventories and procedures; suggests improvements to increase efficiency of supply chain and profitability for the organization. Maintains a 97% or better in-stock percent in Virginia ABC Authority retail stores.

Direct operations of a 315,000 square foot warehouse shipping over 6 million cases annually or an average 24,000 daily.

Directs Special Order product management including sourcing, purchasing, forecasting and distribution to generate over $18 million in revenue annually.

Oversees Item Master Data Management for over 4,000 regular and special order items. Data is utilized by Oracle Finance, Manhattan Active Warehouse Management and GK Point of Sale systems.

Manages 2PL contract to transport product from the Virginia ABC warehouse to its 394 retail outlets valued at over $8 million annually. In conjunction with carrier identifies optimal shipment and transportation routes with attention to safety and on-time delivery.

Serves on Product Management Committee; providing input regarding decisions on marketing and merchandising.

Serves on Real Estate Committee; providing insight on property acquisition/divestment, determination of new store locations, renewals, and relocations; reviewing proposed locations and lease renewals prior to Board approval.

Establishes performance metrics for measurement, comparison, or evaluation of factors affecting the supply chain.

Develops policies to increase efficiency throughout the supply chain while ensuring quality and safety; implements subsequent changes to processes.

Assesses the need for material-handling equipment and staffing; makes recommendations to ensure efficient loading, unloading, movement, and storage of spirits inventory.

Monitors the performance of suppliers, assessing their ability to meet inventory quality and delivery requirements.

Job Requirements:
Capacity Planning, assuring needed resources labor, distribution center capacity and transportation are available to meet logistics and supply chain needs.

Demand Management; determine what customer will purchase and when to reduce uncertainty in operations planning.

Order Processing; manage the receipt and scheduling of orders to meet customer needs.

Inventory Management & Optimization; improve inventory activities demand planning, inventory optimization, safety stock management, to meet customer services expectation with a minimum possible inventory.

Communication Ability to clearly and consistently communicate to all levels of the organization.

Strategic Agility - Exercises vision and business acuity in making decisions that advance the strategic plan and challenges the status quo to make the organization and the services it provides better.

Customer Focus - Intentional in understanding the needs and desires of better serving internal and external customers and building strategic partnerships.

Entrepreneurial Spirit - Demonstrates a passion for the organization mission and develops an understanding of the alcohol industry from a regulatory and business (retailing) perspective.

Change Leadership - Leads successful change initiatives by listening and engaging others, creating a roadmap to the future, and cascading communications that reinforce change objectives to all levels of the organization.

Relationship Building - Uses effective interpersonal and communication skills to create relationships, build credibility and maintain trust.

Talent Management - Develops and cultivates talent, engages and coaches employees, and fosters an organizational culture that aligns employee and team performance with-strategic goals and objectives.

Results-Driven - Shows initiative, sets achievable goals, and is accountable for measuring performance against results.

Critical Thinker - Questions conventional views, imagines and explores options, and learns by reflection.

Preferred Qualifications:

Bachelor s degree in business, logistics, supply chain or a related field and five years of progressively responsible experience in the direct management, supervision or control of a similarly-sized logistics operation.

Qualified candidates will have experience leading teams in large change/growth initiatives and leading process improvements.

P&L accountability of a significant scale and alcoholic beverage industry experience.

This position will require completion of a Statement of Economic Interests Form annually.

For consideration for employment you must complete an online application below. Resumes may accompany but will not substitute for a completed State Application Form.

The Virginia Alcoholic Beverage Control Authority does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status, or disability.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process.

Criminal history record checks are required prior to employment. All employment offers are contingent upon compliance with Form I-9 completion timeliness and confirmation of employment authorization by E-Verify.

Keywords: Virginia Alcoholic Beverage Control Authority, Richmond , Director of Spirits Supply Chain, Professions , Richmond, Virginia

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