Metrics and Data Analyst
Posted on: May 16, 2022
Date Posted: 2022-05-12Category: Information TechnologySubcategory:
Metrics and DataSchedule: Full-timeShift: Day JobTravel: Yes, 10 %
of the TimeMinimum Clearance Required: NoneClearance Level Must Be
Able to Obtain: NonePotential for Remote Work: Yes
Description About the SAIC MSI Program
SAIC has been awarded a $165 million contract by the Commonwealth
of Virginia to serve as a multi-sourcing service integrator (MSI).
Under the contract, SAIC will provide an innovative approach to
assist the Virginia Information Technologies Agency (VITA) with
modernizing the state's technology infrastructure. SAIC will
coordinate and monitor multiple IT infrastructure services
suppliers for state executive branch agencies. The MSI is the
cornerstone of a strategy that will diversify the state's portfolio
of suppliers, improve service delivery quality, ensure
cost-competitiveness, and provide transparency and accountability
into the commonwealth's service delivery platform.
- Assists in developing, implementing, and maintaining policies,
procedures, and programs for the security and integrity of data,
databases, information systems, and technology
- Participates in risk management analysis and assists with the
creation of business continuity, contingency, and disaster recovery
- Develops and executes the testing processes utilized to
validate the disaster recovery plans
- Provide information technology infrastructure library (ITIL v4)
Service Availability Management of multiple service
- Responsible for services delivered on Availability Management
assurance and analysis to develop, maintain Availability Plans,
which prioritizes, and strategizes IT availability for
- Determine availability requirements of business areas for
existing, new, and enhanced IT computing services.
- Establish baseline measures, key performance indicators (KPIs),
and reporting for service availability that reflects business,
user, and IT support organization requirements.
- Assess availability of IT infrastructure components, determine
impact on services provided to the business, and decide if level of
availability is sustainable. - If not, recommend the appropriate
cost-effective design changes needed to satisfy Service Level
- Work to optimize availability of IT infrastructure, systems,
and services to meet commitments to clients related to availability
target levels in a cost-effective manner.
- Provide a holistic view of client's environment making
recommendations to improve overall service availability.
- Participate in Change Management process to assess changes and
communicate any risks from an availability perspective.
- Participate in post-incident and problem reviews to assess
impact on availability.
- Conduct availability risk assessment for existing
- Gather availability data, perform analysis, generate reports,
and communications as necessary.
- Monitor, analyze, and proactively address availability
Investigate and make recommendations to improve service
Qualifications Requirements: -
Bachelor's degree in a related discipline and five -(5) years or
more of related experience; Masters and three -(3) years or more
experience; May consider a high school education and an additional
4 years of experience in lieu of a degree.
Candidates who have completed ITIL v4 or above are preferred
Strong analytical, organizational, decision-making, diagnosis,
creative problem-solving, verbal, written, and presentation
Proficient with Microsoft Office
Familiar with service level monitoring and reporting tools
Working knowledge -of organizational project management
disciplines, tools, and practices
Target salary range: $75,001 - $100,000. The estimate displayed
represents the typical salary range for this position based on
experience and other factors.
Covid Policy: SAIC does not require COVID-19 vaccinations or
boosters. Customer site vaccination requirements must be followed
when work is performed at a customer site.SAIC - is a premier
Fortune 500 - technology integrator driving our nation's technology
transformation. Our robust portfolio of offerings across the
defense, space, civilian, and intelligence markets includes secure
high-end solutions in engineering, digital, artificial
intelligence, and mission solutions. Using our expertise and
understanding of existing and emerging technologies, we integrate
the best components from our own portfolio and our partner
ecosystem to deliver innovative, effective, and efficient solutions
that are critical to achieving our customers' missions.
We are more than 26,500 strong; driven by mission, united by
purpose, and inspired by opportunities. SAIC is an fostering a
respectful work culture based on that values all contributors.
Headquartered in Reston, Virginia, SAIC has annual revenues of
approximately $7.1 billion. For more information, visit .
Keywords: SAIC, Richmond , Metrics and Data Analyst, Professions , Richmond, Virginia
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