Sr. Systems Analyst (Remote)
Company: Belk
Location: Richmond
Posted on: June 25, 2022
Job Description:
Position Summary:
The Sr. Systems Analyst provides technical expertise related to
various application teams. Works with cross functional teams to
define technical requirements for new development and any support
related changes. Designs and develops customization's, conversions,
and interfaces as necessary. Creates diagrams and flows to
represent system design for project or enhancement requirements.
Develops implementation strategy. Accountable and Responsible for
production support of applications in area of responsibility.
Essential Functions:
- Designs, develops, tests, correct, and document complex
programs and scripts from agreed specifications, and subsequent
iterations, using agreed standards and tools, to achieve a
well-engineered result.
- Clarifies technical requirements and influences decisions that
lead to the right solutions.
- Provides estimates for work effort required.
- Designs new, and modifies existing, customization's,
conversions, and interfaces as necessary.
- Accountable and creates all technical deliverables including
technical design specifications, diagrams, flows, and documentation
of all configuration changes
- Manages the source control repository for assigned
applications.
- Works with QE teams to provide testing frameworks or conducts
system testing as needed.
- Develops detailed system implementation plan.
- Develops prototypes and solutions.
- Works with Security and Operations team to ensure solution
compliance.
- Works with internal and external vendor teams on all
support/enhancement/project related activities.
- Designs and develops support fixes, small enhancements and
coding for major projects.
- Develops components and creates packages to be promoted to
production environment by Support/Ops teams.
- Provides testing support for defect fixes.
- Provides warranty period, and often post-warranty, production
support for applications in area of responsibility.
- Assists the Project Manager in identifying and managing risks,
issues, and dependencies.
- Develops or contributes to project deliverables, such as design
documents.
- Complies with and demonstrate a sound knowledge of the Systems
Development Life Cycle (SDLC) methodology for assigned projects and
tasks.
- Supports the Project Manager in pre and post-implementation
reviews and incorporating lessons learned into future work and
standards.
- Provides input into design and architecture reviews.
- Works collaboratively with IT, business team members partners,
and vendors to understand the architecture and design and as
warranted submit change requests for system improvements and
resolve the production issues.
- Troubleshoot production issues of different criticalities with
appropriate urgency and maintain the application uptime as per
defined SLAs.
- Perform incident resolution against established SLAs and ensure
proper documentation (SOP) of the solution procedure.
- Manage service request queue monitor and fulfill business and
product support requests
- Round the clock the commitment to maintain the application
availability against business SLAs.
- Proactively identify, diagnose, take corrective action and
resolve application system incidents and problems.
- Document, communicate and escalate technical issues, manage to
resolution and articulate business impact.
- Comply with and help create/update policies and procedures,
including standard operating procedures (SOP).
Minimum Education & Experience:
- College or university degree in Information Systems, Computer
Science or related field
- 7+ years of Software Engineer/Developer or other similar
technology position, which includes hands-on experience with
production support, incident response, bug fixes major and minor
enhancements
- More than 3 years of retail domain experience with experience
with Manhattan Associates Distribution Order Management (DOM)
Software. Including ATC, distributed selling, master data.
- More than 3 years of retail domain experience with experience
with Manhattan Associates Warehouse Management Systems (WMS)
Software. Including implementation experience and familiarity with
configuring waving, putaway, picking, packing, shipping
modules.
- Experience with testing tools and testing methodology
- Experienced in technical design of major and minor
enhancements, coding and testing the changes and deploying in
production
Knowledge / Skills Requirements:
- Demonstrated proficiency with XML, Java, SQL, PL/SQL, UNIX
Scripting
- Experience in Java or equivalent object-oriented programming
language
- Ability to learn new applications quickly, and support them in
production.
- Ability to think on both broad and detailed levels
- Excellent analytical abilities. Demonstrated problem solving
skills in complex system environment
- High tolerance for ambiguity matched with desire to organize
it
- Strong verbal, written and communication and presentation
skills
- Should be a team player, with ability to work in a highly
collaborative environment
- Demonstrated ability to quickly learn new programming languages
and tools
- Deep technical knowledge of Manhattan Associates Distribution
Order Management (DOM) Software. Including ATC, distributed
selling, master data.
- Technical knowledge of Manhattan WMS, including integrations,
ecommerce fulfillment, and Transportation (TE) for parcel
shipping
Retail And ECommerce Experience Preferred
- Transplace TMS experience is a plus
- Logistyx or other parcel TMS experience is a plus
- Web methods experience is a plus
#IND3
Keywords: Belk, Richmond , Sr. Systems Analyst (Remote), Professions , Richmond, Virginia
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