Customer Service Representative - 3rd Shift
Company: GXO
Location: Richmond
Posted on: March 20, 2023
Job Description:
Logistics at full potential. -At GXO, we're constantly looking
for talented individuals at all levels -who can deliver the caliber
of service our company requires. You know that a positive work
environment creates happy employees, which boosts productivity and
dedication. On our team, you'll have the support to excel at work
-and the resources to build a career you can be proud of.3rd Shift,
Sunday - Thursday, 10:00pm - 3:30amWe believe providing superior
support and solutions for our customers drives our success, and we
want to put you behind the wheel. As the Customer Service
Representative, you will be responsible for maintaining workflow by
assisting managers and supervisors with the coordination of
warehouse duties, including inventory, creating packaging slips and
reports, and fulfilling customer orders. If you're excited about
the challenge of working for a rapidly growing global company, we
have an opportunity for you to grow with GXO.Pay, benefits and
more.We are eager to attract the best, so we offer competitive
compensation and a generous benefits package, including full health
insurance (medical, dental and vision), 401(k), life insurance,
disability and more.What you'll do on a typical day:
- Coordinate workload allocation among warehouse workers,
material handlers and drivers
- Prepare work orders; troubleshoot orders and resolve
discrepancies as needed
- Assign and release orders sent for loading and unloading
- Allocate and research inventory for orders
- Enter data for inbound and/or outbound freight into the
Warehouse Management System (WMS) and create bills of lading
(BOLs)
- Maintain and generate required reports
- Process, audit and file various documentation What you need to
succeed at GXO:At a minimum, you'll need:
- Proficiency in Microsoft Office
- Ability to communicate effectively with carriers, customers,
employees and management
- Proven ability to multitask and prioritize workload in a
fast-paced environmentIt'd be great if you also have:
- High school diploma or equivalent
- Availability to work a flexible schedule when needed
- 1 year of customer service experience
- 6 months of experience in a warehouse settingWe engineer
faster, smarter, leaner supply chains. -GXO is a leading provider
of cutting-edge supply chain solutions to the most successful
companies in the world. We help our customers manage their goods
most efficiently using our technology and services. Our greatest
strength is our global team - energetic, innovative people of all
experience levels and talents who make GXO a great place to work.We
are proud to be an Equal Opportunity/Affirmative Action employer.
Qualified applicants will receive consideration for employment
without regard to race, sex, disability, veteran or other protected
status.GXO adheres to CDC, OSHA and state and local requirements
regarding COVID safety. All employees and visitors are expected to
comply with GXO policies which are in place to safeguard our
employees and customers.All applicants who receive a conditional
offer of employment may be required to take and pass a
pre-employment drug test.The above statements are intended to
describe the general nature and level of work being performed by
people assigned to this classification. They are not intended to be
construed as an exhaustive list of all responsibilities, duties and
skills required of personnel so classified. All employees may be
required to perform duties outside of their normal responsibilities
from time to time, as needed. Review GXO's candidate privacy
statement
Keywords: GXO, Richmond , Customer Service Representative - 3rd Shift, Professions , Richmond, Virginia
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