Operations Supervisor - Warehouse (Supply Chain/Logistics)
Company: Penske Logistics
Location: Richmond
Posted on: September 21, 2023
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Job Description:
Are you an energetic and team-oriented leader focused on
commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as
activities and tasks? Do have a demonstrated ability and desire to
succeed, grow, learn, and apply new skills? Do you a have proven
record to motivate, engage, coach, and communicate with team
members? Do you have a demonstrated ability to drive process
improvement and lead change? Penske Logistics is seeking proven
leaders with relevant experience and skills to join our team of
logistics professionals. We are seeking Operations Supervisors to
provide leadership at a 1.2 million square foot 7 day a week
warehousing operation for a big-box retailer in Richmond, VA.
Provide operational leadership to individual contributors and
hourly workforce to ensure the execution of daily tasks and
activities including, loading/unloading of trailers, cross-docking,
and customer service operations in a manner consistent with company
services and cost objectives. Supervise most processes directly
including workforce and equipment scheduling. Responsible for
making corrective action and disciplinary decisions up to written
warning level. Involved in the hiring process and customer meetings
as necessary. In this role, Operations Supervisors will be bonus
eligible based on their performance and location performance.
Operations Supervisor could earn up to 12% of their base for Max
Performance. Shifts: (All leaders are required to be there 30
minutes prior to shift start times below) 1 st shift Mon -Thurs
4/10s 5am - 3:30pm 2 nd shift Mon - Thurs 4/10s 4:30pm - 2:30am 3
rd shift Fri - Sun 3/12s 6:00am - 6:00pm Position Summary: Provide
operational leadership to individual contributors and hourly
workforce to ensure the execution of daily tasks and activities
including, loading/unloading of trailers, cross-docking, and
customer service operations in a manner consistent with company
services and cost objectives. Supervise most processes directly
including workforce and equipment scheduling. Responsible for
making corrective action and disciplinary decisions up to written
warning level. Involved in the hiring process and customer meetings
as necessary. Major Responsibilities: People • Establish and
sustain that all supervisors and associates are trained and
competent and understand how their work relates to the customers'
business objectives • Establish and sustain that performance
standards are communicated that are specific and measurable •
Interview hourly associates and provide recommendations for hire •
Monitor attendance, productivity, and other performance standards
and provide coaching and counseling to associates • Motivate and
engage associates by focusing on team accomplishments and
recognition Operations • Supervise logistics operations including
customer service, freight loading and unloading, dispatch and
proper documentation and procedure control • Conduct team meetings
• Evaluate and recommend changes in preferred work methods to
increase productivity of warehouse operations. Assist in new
associate training • Provide relief coverage for operational duties
when associates utilize time-off or are absent from the shift •
Have a thorough working knowledge of the site's operating systems
in order to ensure operational compliance and correct exception
resolution • Complete all necessary records and reports in a timely
and accurate fashion Finance • Ensure compliance with financial
policies and procedures such as, inventory accuracy and control,
returns, damages, etc. • Understand the relationship between
decision-making and profitability • Closely manage associates'
working hours and activities to minimize overtime and to meet or
exceed productivity targets Safety • Ensure day-to-day management
and associate activities are in alignment with the location safety
strategy • Provide associates with communication, training,
feedback, and direction to ensure safe performance • Ensure
compliance with all applicable regulatory agencies and company
policies and procedures • Conduct safety observations
Growth/Customer Experience • Understand the location-specific
customer goals & objectives and work to meet and exceed these
expectations daily • Ensure the customer knows that we are
committed to helping them meet their objectives • Determine areas
that could benefit from Continuous Improvement efforts Fleet/Assets
• Properly plan work assignments to ensure effective use of
warehouse equipment • Work with hourly associates to ensure they
understand safe and efficient operation of equipment • Work with
vendors to ensure equipment is maintained • Other projects and
tasks as assigned by the manager Qualifications: • 2 - 4 years
related functional experience -• High School Diploma or equivalent
required -• Bachelor's Degree preferred -• Strong written/oral
communication skills and the ability to actively listen are
required -• Advanced computer skills including Microsoft Word,
Excel, Outlook and PowerPoint required -• Must demonstrate
ownership & responsibility to run the operation with a sense of
urgency -• Must have ability to connect and build
rapport/relationships with associates and external customers at all
levels -• Must have ability to work efficiently with time
management and organizational skills -• Ability to manage through a
problem and think and make decisions independently -• Ability to
drive process improvement and lead change -• Experience with
inventory management system preferred • Regular, predictable, full
attendance is an essential function of the job -• Willingness to
travel as necessary, work the required schedule, work at the
specific location required, complete Penske employment application,
submit to a background investigation (to include past employment,
education, and criminal history) and drug screening required.
Physical Requirements: - The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. - The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. - While performing
the duties of this job, the associate may be required to stand,
walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. - Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth
perception and the ability to adjust focus. Penske is an Equal
Opportunity Employer. About Penske Logistics Penske Logistics is a
wholly owned subsidiary of Penske Truck Leasing. With operations in
North America, South America, Europe and Asia, Penske Logistics
provides supply chain management and logistics services to leading
companies around the world. Penske Logistics delivers value through
its design, planning and execution in transportation, warehousing
and freight management. Visit www.PenskeLogistics.com to learn
more. Job Category: Logistics/Supply Chain Job Function: Logistics
& Supply Chain Job Family: Operations Address: 2703 Commerce Rd
Primary Location: US-VA-Richmond Employer: Penske Logistics LLC Req
ID: 2313418 Date posted: 09/18/2023
Keywords: Penske Logistics, Richmond , Operations Supervisor - Warehouse (Supply Chain/Logistics), Professions , Richmond, Virginia
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